Learning Frameworks Practice Advisor (Quality Assurance)

Royal Mencap Society; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une organisation caritative dédiée aux personnes handicapées recherche un Advisor en Qualité pour rejoindre son équipe basée à Londres. Ce poste à temps plein inclut la réalisation de contrôles qualité internes et le coaching des équipes pour améliorer l'expérience éducative. Le candidat idéal apporte une solide expérience en assurance qualité et un engagement envers un service inclusif.

Benefits

32 jours de congés payés (pro-rata)

Réductions et avantages divers

Prêts sans intérêts

Qualifications

• Expérience en assurance qualité et amélioration des processus.
• Capacité à coacher et évaluer les membres de l'équipe.
• Compétences organisationnelles et de maintenance des dossiers.

Responsibilities

• Réaliser des vérifications internes pour assurer la qualité.
• Former et coacher les membres de l'équipe.
• Maintenir des enregistrements précis des activités.

Skills

Coaching

Qualité

Assurance qualité

Job description

Learning Frameworks Practice Advisor (Quality Assurance)

• Learning Frameworks Practice Advisor (Quality Assurance)

Job Advert

Due to internal progression of our existing Learning Frameworks Practice Advisor (Quality Assurance), we have an exciting opportunity for an experienced Learning Frameworks Practice Advisor/Internal Quality Assessor to join the Quality Team at Mencap Training Academy. The role involves working primarily with our teams based in London, with travel to other areas as needed.

We seek a friendly, professional, and confident individual to support our education programmes within Mencap Training Academy.

The successful candidate will assist delivery teams with quality assurance and improvement activities to enhance the quality of education and learner experience, including:

• Conducting internal quality assurance checks and observations, and providing feedback for quality improvement
• Coaching team members
• Maintaining accurate records of activities

Please download the full job description for detailed information about the role and required experience.

This is a permanent, full-time (37.5 hours/week), home-based position, requiring regular travel within London and occasional travel outside London for meetings and support.

We are flexible with working patterns; please specify your preferred hours in your cover letter if interested in part-time work.

If you believe you are suitable, please apply with an up-to-date CV demonstrating how your skills, knowledge, and experience meet the Person Specification and why you wish to join Mencap.

The role closes on 22nd June 2025, with interviews scheduled for the week starting 30th June 2025 via Microsoft Teams. A second interview may follow for successful first-round candidates.

JOB ID 33843

We are proud to be a Disability Confident Leader and welcome applications from disabled candidates. For more information, visit the direct gov website.

We are committed to diversity and inclusion, particularly encouraging applications from disabled individuals and those from Black and Asian communities, who are under-represented in our workforce.

At Mencap, we offer a range of benefits to support and reward our staff, including 32 days of paid holiday (pro-rata), discounts, health cash plans, interest-free loans, and more. For details, see the attached benefits document.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We support individuals with learning disabilities, their families, and carers, advocating for a kinder, fairer, and more inclusive society.

Everyone at Mencap works either in support, advice, or as colleagues supporting each other.

Belonging at Mencap means treating everyone well and fostering an inclusive environment, learning from mistakes, and ensuring respect and safety for all.

We have Belonging network groups for diverse communities and allies, meeting online and open to all colleagues.

We encourage applications from all backgrounds and offer various contract types and working patterns. We value personality and values over specific experience, providing training to help you succeed in your role.