Learning Facilitator & Client Consultant

commonpurpose; City Of London; Remote; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Employee Assistance Programme

Job summary

Common Purpose is seeking an experienced Learning Facilitator & Client Consultant to join our team. You’ll work with clients to design and deliver experiential learning that translates into real organisational change.

You’ll engage a diverse range of participants, design meaningful experiences, and connect what happens in programmes to practical outcomes for organisations, across the UK and beyond. This permanent, full-time role offers a flexible working environment and a competitive salary

Responsibilities

• Working with clients to understand their learning needs and translate organisational needs into meaningful learning experiences
• Contributing to learning design and proposals, shaping programme journeys, learning objectives, activities and approaches
• Designing and curating learning experiences to be distinctive and purposeful
• Sourcing and working with contributors, briefing them effectively and drawing out their contribution before, during and after programmes
• Contributing confidently to client pitches – explaining the thinking behind our approach and how experiential learning meets client needs

Job description

Location: Home-based in the UK – London, Manchester or Leeds - with regular travel across the UK and internationally as required.
Salary: £38,000 - £43,000 per annum, depending on experience
Contract: Permanent, full-time
Working pattern: We offer a fully flexible working environment
Annual leave: 25 days of annual leave per annum, plus 3 additional days over Christmas
Additional Benefits: Comprehensive Employee Assistance Programme (EAP)

The role

We are looking for an experienced Learning Facilitator & Client Consultant to join the Common Purpose team.

This is a role for someone who loves people, ideas and learning, and who can work with a client to understand what they need, help shape the right learning experience, facilitate it brilliantly, and connect what happens in the programme to what needs to change afterwards.

Our programmes are experiential. Participants learn by encountering different people and perspectives, exploring real situations, having conversations that may challenge their assumptions, reflecting and reframing based on what they have experienced, and considering what it means for them and their organisation. You will be involved across that journey: from understanding the client and shaping the design, through to creating the conditions for powerful learning and helping participants and clients translate that learning into practice.

The facilitator is at the heart of making that learning happen. But this is not simply a delivery role.

You will need more than strong presentation or group-management skills. You will need to understand how people learn, how to design meaningful experiences, and how to turn those experiences into insight and action. You will need to be comfortable exploring a client's learning need, contributing to programme design, working with colleagues and clients to shape an experience, and identifying what will make the programme valuable beyond the room.

You will also need to know when to provide structure and when to get out of the way; when to challenge and when to listen; when a group needs energy and when it needs space to think. And you will need to stay curious about what happens after the programme - what participants do differently, what clients need to see change, and how our work can contribute to that.

You will work with an extraordinary range of people — from young professionals to senior leaders and C-suite executives — across different sectors, generations, cultures and contexts. You will need to connect quickly with all of them, while being equally confident in a conversation about a client's needs, a programme design, or the impact we are trying to achieve.

One day you might be helping a client make sense of a complex organisational challenge and shaping an experience around it. The next, you might be facilitating a conversation between people who have never met. Another day might involve an immersive experience outside the classroom, followed by a conversation that helps participants understand what they have seen, what it means for their own practice and what they will do differently as a result.

You will bring the personality to connect with people, the facilitation craft to hold a room, the learning and design expertise to create meaningful experiences, and the client consultancy skills to connect those experiences to real organisational needs and impact.

What you’ll be doing

• Working with clients to understand their learning needs – asking the right questions, challenging assumptions where appropriate and translating organisational needs into meaningful learning experiences
• Contributing to learning design and proposals, helping shape programme journeys, learning objectives, activities and approaches that respond to client needs
• Designing and curating learning experiences – shaping programme journeys and identifying the ideas, perspectives, organisations, places and contributors that will make them distinctive and purposeful
• Sourcing and working with contributors – building relationships with interesting people and organisations, briefing them effectively and drawing out their contribution before, during and after programmes
• Contributing confidently to client pitches – explaining the thinking behind our approach and helping clients understand how experiential learning can address their needs ...