Learning & Engagement Leader — Digital Experience

PSD Group; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

PSD Group seeks a Head of Learning & Engagement to lead learning, development and employee engagement for a large operational workforce. The role combines L&D strategy, digital employee experience and regulatory training, with ownership of the employee app and learning platform.

The successful candidate will drive adoption, build competency-based pathways and lead a wide range of leadership, talent development and engagement initiatives across the organisation.

Qualifications

• Significant experience in a senior Learning & Development / Learning & Engagement role.
• Experience developing and implementing a strategic L&D agenda.
• Experience working with large, operational or frontline workforces.
• Strong experience in digital learning and/or employee experience transformation.
• Experience managing learning technology, employee platforms or digital workplace solutions.
• Strong understanding of competency frameworks, TNA, performance development and learning pathways.

Responsibilities

• Continue to develop and lead a comprehensive Learning & Development strategy aligned with organisational objectives.
• Own and continuously enhance the organisation's employee app, driving adoption, engagement and improved employee experience.
• Develop and deliver employee engagement and communication initiatives that strengthen culture, connection and employee experience.
• Lead the operational training framework, ensuring training remains compliant with relevant regulatory and industry standards.
• Drive the digitalisation of training, induction and work instructions, creating engaging and efficient learning experiences.

Skills

Senior L&D leadership

Education

CIPD qualification

Tools

Learning platform

Job description

PSD Group seeks a Head of Learning & Engagement to lead learning, development and employee engagement for a large operational workforce. The role combines L&D strategy, digital employee experience and regulatory training, with ownership of the employee app and learning platform.

The successful candidate will drive adoption, build competency-based pathways and lead a wide range of leadership, talent development and engagement initiatives across the organisation.