Learning Disability Case Manager

Central London Community Healthcare NHS Trust; Greater London; Hybrid; GBP 56,000 - 63,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking an experienced Learning Disabilities Case Manager to join the Continuing Healthcare team across North West London. You will coordinate complex care, advocate for individuals, and ensure high-quality, person-centred services.

The role requires RNLD with current NMC registration and a degree, with experience in NHS Continuing Healthcare and Mental Capacity Act guidance. Commitment to reducing health inequalities is essential.

Qualifications

• Registered RNLD with current NMC registration.
• Educated to degree level.
• Knowledge of NHS Continuing Healthcare and Nursing Funded Care.
• Awareness of Mental Capacity Act Assessments.
• Awareness of financial management, brokerage and invoicing.

Responsibilities

• Undertake NHS Continuing Healthcare assessments for individuals with learning disabilities and complex health needs.
• Develop, implement and coordinate person-centred care plans with individuals, families, carers and multidisciplinary teams.
• Advocate for individuals, ensuring their voice and preferences are central to decisions.
• Coordinate, monitor and review complex care packages with services to achieve positive outcomes.
• Lead multidisciplinary meetings, case conferences and reviews with partners.
• Support safeguarding, risk assessment and risk management planning.

Skills

Clinical leadership

Negotiation skills

Assessment skills

MDT coordination

Independent working

Communication skills

Education

Registered RNLD with NMC registration

Degree level education

Job description

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

Site Sudbury Primary Care Centre Town London Salary £55,524 - £62,652 per annum, inclusive of HCAS Salary period Yearly Closing 16/09/2026 23:59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

An exciting opportunity has arisen for an experienced and motivated Learning Disabilities Case Manager to join the Continuing Healthcare (CHC) Team, supporting individuals with learning disabilities across North West London.

This is a rewarding and influential role within a specialist service dedicated to improving the lives of people with learning disabilities and complex health needs. You will play a key role in ensuring individuals receive personalised, high-quality care that promotes independence, choice, dignity and the best possible health outcomes.

Working at the interface of health, social care and commissioning services, you will coordinate complex care packages, undertake assessments, advocate for individuals and their families, and work collaboratively with a wide range of professionals to ensure care is delivered safely, effectively, and in line with NHS Continuing Healthcare guidance.

This role offers an excellent opportunity for an experienced Registered Learning Disabilities Nurse (RNLD) or healthcare professional who is passionate about reducing health inequalities, improving experiences of care, and influencing service development for people with learning disabilities. Development opportunities may also be considered for the right candidate.

Main duties of the job

As a Learning Disabilities Case Manager, you will:

• Undertake comprehensive NHS Continuing Healthcare assessments for individuals with learning disabilities and complex health needs.
• Develop, implement and coordinate person-centred care plans in partnership with individuals, families, carers and multidisciplinary teams.
• Act as a strong advocate for individuals, ensuring their voice, preferences and aspirations remain central to all decision-making.
• Coordinate, monitor and review complex packages of care, ensuring services remain responsive, effective and focused on achieving positive outcomes.
• Work collaboratively with local authorities, provider organisations, specialist nursing teams and community services to deliver integrated care.
• Support safeguarding processes and contribute to risk assessment and risk management planning.
• Facilitate and lead multidisciplinary meetings, case conferences and care reviews.
• Monitor the quality and effectiveness of commissioned services and identify opportunities for service improvement and innovation.
• Promote best practice in learning disabilities care and contribute to the ongoing development of Continuing Healthcare services.
• Support the organisation's commitment to reducing health inequalities and improving outcomes for people with learning disabilities and their families.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Registered RN5 Learning disabilities nurse, level 1 with current NMC registration Educated to degree level.
• Educated to degree level

Experience

• Experience of establishing & maintaining good working relationships
• Experience of working across multi agency services.
• Experience of holistic assessment
• Awareness of Deprivation of Liberty Safeguards -Experience of completing Mental Capacity Act
• An awareness of financial management, especially in relation to brokerage and invoicing
• Experience of completing Mental Capacity Act Assessments

Skills & Knowledge

• Evidence of continuous professional development
• Knowledge of National Framework for NHS Continuing healthcare and Nursing Funded Care and associated legislation and guidance
• Proven clinical Leadership Skills
• Excellent negotiating skills (to promote change & when dealing with resistance to change)

Key Attributes

• Ability to assess patients with complex needs
• Ability to lead case conferences/MDT meetings
• Ability to work independently
• Ability to manage competing priorities
• Able to manage own workload
• Able to communicate clearly and effectively both written & verbally
• Able to deal with challenges and appeals with the support of the Clinical Lead
• Understanding of the roles of different professional groups
• An awareness of financial management, especially in relation to brokerage and invoicing

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.