Learning & Development Specialist

Stockport Homes Group; Stockport; On-site; GBP 32,000 - 42,000; Full time

Job summary

Stockport Homes Group (SHG) seeks an L&D Specialist to design and deliver learning that builds confidence, capability and performance across our teams, from frontline staff to emerging leaders. You will help ensure colleagues have the knowledge to meet regulatory requirements and deliver high-quality customer-focused services.

Reporting to the OD Manager, you’ll develop face-to-face, virtual and digital learning, support talent and leadership development, and contribute to early careers

Qualifications

• Design and deliver learning experiences across levels and roles.
• Strong stakeholder engagement to identify needs and deliver solutions.
• Knowledge of adult learning principles and evaluation of training impact.

Responsibilities

• Design and deliver face-to-face, virtual and digital learning.
• Support talent and leadership development initiatives.
• Contribute to early careers programmes (work experience, apprenticeships, graduates).
• Maintain training needs information and mandatory/regulatory learning.
• Manage and improve the Learning Management System (LMS) and evaluate impact of learning interventions.

Skills

Learning design

Stakeholder management

Adult learning principles

Project management

Tools

LMS

Job description

This is a varied and practical role focused on designing and delivering learning that builds confidence, capability and performance across our teams, from frontline colleagues to emerging leaders. You will help ensure colleagues have the knowledge and skills they need to meet regulatory requirements and deliver high-quality, customer-focused services.

If you're passionate about developing others, creating great learning experiences and making learning part of everyday working life, this could be your next opportunity.

About the Role

As an L&D Specialist, reporting to the OD Manager, you'll work closely with fellow L&D colleagues, the wider People & OD team and managers across the Group to understand learning needs and turn organisational priorities into practical and engaging development solutions.

You'll design and deliver face-to-face, virtual and digital learning, support talent and leadership development, and contribute to early careers programmes including work experience, apprenticeships and graduate opportunities. You'll also help maintain training needs information, support mandatory and regulatory learning, manage and improve our Learning Management System, and use data and feedback to evaluate the impact of learning interventions.

We're looking for someone who is passionate about helping people develop and who brings experience across the full learning and development cycle, from identifying needs and designing learning through to delivery and evaluation. The ideal candidate will have a strong interest in talent development, including early careers and leadership development, and will be organised, proactive and able to manage competing priorities.

You'll also bring strong stakeholder management skills, a good understanding of adult learning principles and an awareness of current L&D practice.

The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

We understand that if you don't meet every requirement, you may be hesitant to apply, but we still want to hear from you.

This role is on Stockport Homes terms and conditions.

Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes we unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes.

As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home.

All our profit is reinvested within the group to maximise opportunities for those who most need our help.

Companies within SHG

• Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.
• Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.
• Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.
• Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.