Learning & Development Manager

Greensquareaccord View All Jobs; Birmingham; On-site; GBP 60,000 - 75,000; Full time

Job summary

GreenSquareAccord is looking for a Learning & Development Manager to lead our L&D function and shape how we develop the skills, knowledge and behaviours our colleagues need to deliver excellent services to our customers. This is a broad and influential role, working closely with senior leaders across the organisation.

You'll lead a talented team covering L&D, digital learning, systems training, care and support training, colleague development, EDI, engagement and wellbeing.

Qualifications

• Significant experience leading an L&D function and shaping learning strategies.
• Strong knowledge of organisational learning, training compliance and colleague development.
• Housing sector experience or knowledge of housing legislation is desirable.

Responsibilities

• Lead and develop the L&D function, team and budgets.
• Own the organisation-wide training programme and matrixes for compliance.
• Oversee digital learning, e-learning and blended pathways.
• Support apprenticeships, early careers and professional qualifications.
• Produce reports for executives on completion, risks, trends and actions.
• Drive engagement, wellbeing and EDI in the L&D agenda.

Skills

L&D leadership

Budget management

Learning Management System

Training & development

Data analysis

Stakeholder management

EDI and wellbeing

Apprenticeships/early careers

Tools

Learning Management System

Job description

GreenSquareAccord is looking for a Learning & Development Manager to lead our L&D function and shape how we develop the skills, knowledge and behaviours our colleagues need to deliver excellent services to our customers. This is a broad and influential role, working closely with senior leaders across the organisation. You`ll lead a talented team covering L&D, digital learning, systems training, care and support training, colleague development, EDI, engagement and wellbeing. What you`ll do You`ll take ownership of our organisation-wide learning and development offer, including:

• Developing and maintaining training, competency and compliance matrices across the business, ensuring colleagues meet legal, regulatory and role-specific requirements.
• Managing the annual training programme, identifying organisational needs and ensuring capacity is in place.
• Overseeing compliance training and producing detailed reports for the Executive Team on completion, risks, trends and actions.
• Managing the L&D budget, external providers and ensuring investment delivers value for money.
• Leading our digital learning offer and Learning Management System, including e-learning and blended learning pathways.
• Supporting apprenticeships, professional qualifications, early careers and career development.
• Developing and embedding performance management processes, including 1:1 frameworks, PDRs and calibration, working with senior leaders to ensure fairness and consistency across teams.
• Supporting our EDI, engagement and wellbeing agenda and using colleague feedback and engagement insight to drive meaningful action.
• Leading, coaching and developing a high-performing L&D team, creating a culture of accountability, collaboration and continuous improvement.

You`ll have significant experience leading an L&D function, with strong knowledge of organisational learning, training compliance and colleague development. Someone who can quickly build their knowledge of housing legislation and our operating environment or have relevant housing sector experience.

You`ll be confident managing budgets, systems and external providers, analysing data and presenting clear recommendations to senior and Executive-level stakeholders. You`ll be an excellent relationship builder and influencer, comfortable balancing strategic priorities with operational delivery. Housing experience is desirable but not essential ? we`re looking for someone who can quickly build their knowledge of housing legislation and our operating environment.

Join us

This is an exciting opportunity to shape L&D across GreenSquareAccord and have a genuine impact on colleague capability, compliance, performance and culture. If you`re an ambitious L&D leader who wants to make a difference, we`d love to hear from you.

Are you an experienced Learning & Development professional ready to lead a function that makes a real difference to organisational capability, colleague development and performance?