Learning & Development Partner

Zachary Daniels; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Zachary Daniels in London is seeking an experienced Learning & Development Partner to shape how colleagues learn, develop and grow across a leading retail brand. The role focuses on designing engaging learning experiences, building capability and ensuring people thrive from onboarding to future opportunities.

You will partner with leaders to deliver blended programmes across store and head office, create digital content and support talent development and succession planning.

Qualifications

• Experience designing and delivering engaging learning programmes.
• Strong facilitation skills with the confidence to present to audiences at every level.
• Experience creating blended learning solutions across classroom, virtual and digital platforms.
• Excellent stakeholder management and relationship-building skills.
• A proactive, energetic approach with the ability to work independently.
• A passion for developing people and building capability.
• Strong organisational and influencing skills.
• Advanced PowerPoint skills, with experience creating high-quality learning materials.
• Coaching experience or video editing skills would be a bonus, but not essential.

Responsibilities

• Partner with leaders to identify capability gaps and future development needs.
• Design and deliver engaging learning programmes across retail and head office.
• Create blended learning experiences including face-to-face workshops, virtual learning and digital content.
• Develop product knowledge programmes with internal SMEs.
• Facilitate workshops that inspire, challenge and build confidence.
• Support talent development, succession planning and career pathways.
• Review impact of learning programmes and adapt where needed.
• Help create an outstanding onboarding experience for new colleagues across the UK, US and France.
• Be a trusted partner to retail teams and support learning initiatives.

Skills

Learning design

Facilitation

Blended learning

Stakeholder management

Independent working

People development

Organisational influence

PowerPoint mastery

Coaching

Video editing

Tools

PowerPoint

Job description

Learning & Development Partner | Retail | London

We're partnering with a well-known retail brand looking for an experienced Learning & Development Partner to help shape how their people learn, develop and grow. This is an opportunity to join a business that's investing heavily in its people, where learning isn't an afterthought, it's a genuine business priority.

You'll work closely with leaders across the business, designing engaging learning experiences, developing future talent and ensuring colleagues have the skills and confidence they need to thrive, whether they're joining the business for the first time or preparing for their next step.

If you love creating impactful learning, building capability and seeing people develop, this could be the role you've been looking for.

What you'll be doing

No two days will look the same, but you'll be involved in:

• Partnering with leaders to identify capability gaps and future development needs.
• Designing and delivering engaging learning programmes across retail and head office.
• Creating blended learning experiences including face-to-face workshops, virtual learning and digital content.
• Developing product knowledge programmes alongside internal subject matter experts.
• Facilitating workshops that inspire, challenge and build confidence.
• Supporting talent development, succession planning and career pathways.
• Continuously reviewing the impact of learning programmes and adapting where needed.
• Playing a key role in creating an outstanding onboarding experience for new colleagues across the UK, US and France.
• Being a trusted partner to retail teams, supporting learning initiatives and development conversations across the business.

What we're looking for

You'll probably already be working in a Learning & Development, Talent Development or Training role within retail or hospitality and be someone who genuinely enjoys helping people reach their potential.

You'll bring:

• Experience designing and delivering engaging learning programmes.
• Strong facilitation skills with the confidence to present to audiences at every level.
• Experience creating blended learning solutions across classroom, virtual and digital platforms.
• Excellent stakeholder management and relationship-building skills.
• A proactive, energetic approach with the ability to work independently.
• A passion for developing people and building capability.
• Strong organisational and influencing skills.
• Advanced PowerPoint skills, with experience creating high-quality learning materials.
• Coaching experience or video editing skills would be a bonus, but certainly aren't essential.

This is a business that genuinely values its people and gives you the opportunity to make a real impact.

Alongside a competitive salary and bonus, you'll benefit from:

• A collaborative, entrepreneurial culture where new ideas are welcomed.
• Genuine opportunities to influence learning strategy and shape the colleague experience.
• A business that invests in development, celebrates success and knows how to have fun along the way.

If you're looking for a role where you can combine creativity, facilitation and strategic talent development within a growing retail business, I'd love to tell you more.