Learning & Development Administration Apprenticeship

Guild Care; Worthing; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

25% discount in Guild Care shops

Annual Wellbeing Day

Employee Assistance Programme

Free Specsavers Eye Care Vouchers

Health Cash Plan

Job summary

Guild Care is offering an apprenticeship in Learning & Development to support administrative tasks and delivery of training activities. The apprentice will help coordinate courses, book attendees and prepare materials, while supporting the e-learning platform and apprenticeship administration.

You will work 21 hours a week over around 15 months, progressing towards a Business Administrator Level 3 qualification with guidance and development opportunities within a busy charity environment.

Qualifications

• GCSE English and Maths at C/4 or equivalent.
• Strong organisational and communication skills.
• Interest in learning and development.

Responsibilities

• Coordinating training courses, workshops and induction programmes.
• Booking colleagues onto learning events and maintaining accurate attendance records.
• Preparing training materials and supporting the set-up of training rooms.
• Managing the Learning & Development inbox and responding to general enquiries.
• Supporting the administration of apprenticeships and learning programmes.
• Assisting with the administration of the e-learning platform (adding starters, processing changes, removing leavers, user support, reporting).

Skills

Communication skills

IT skills

Attention to detail

Team working

Education

GCSE English

GCSE Maths

Job description

Introduction

To support the Learning & Development Team in delivering high-quality training and development activities across Guild Care.

About the Employer

We support older people, people living with dementia, and children and adults with learning disabilities to live well and enjoy life. For over 90 years our charity has provided trusted care and support to people in Worthing and our wider community. Every year we support over 3,000 local people through our diverse range of community support and care services. Your donation will help us reach more people in need of our support.

What You'll Do

This is an exciting opportunity for an individual looking to start a career in Learning & Development.

The apprentice will provide administrative support to the Learning & Development Team and play a key role in supporting learning and development activities across Guild Care.

Key responsibilities will include:

• Coordinating training courses, workshops and induction programmes.
• Booking colleagues onto learning events and maintaining accurate attendance records.
• Preparing training materials and supporting the set-up of training rooms.
• Managing the Learning & Development inbox and responding to general enquiries.
• Supporting the administration of apprenticeships and learning programmes.

Assisting with the management of our e-learning platform, including:

• Adding new starters.
• Processing employee changes.
• Removing leavers.
• Supporting colleagues with access and login issues.
• Producing reports and maintaining accurate training records.
• Supporting compliance monitoring and mandatory training administration.
• Maintainstationery supplies, ensuring cupboards and storage areas are kept organised, neat, and tidy. Monitor stock levels,identifywhen supplies are running low, and place stationery orders asrequired.

This role offers excellent exposure to Learning & Development, administration and people processes within a busy charity environment.

Please note due to the nature of this role, you will be subject to a DBS check.

Benefits within working for Guild Care include:

• 25% discount in Guild Care shops.
• Annual Wellbeing Day.
• Employee Assistance Programme.
• Free Specsavers Eye Care Vouchers.
• Health Cash Plan.

Alongside this, you will also be working towards gaining your Business Administration L3 qualification, over the duration of around 15 months, which will include:

• Complete all apprenticeship learning activities and assignments within agreed timescales.
• Attend apprenticeship reviews and development sessions.
• Maintain evidence required for the apprenticeship portfolio.
• Demonstrate continuous learning and professional development.
• Develop effective administrative, communication and organisational skills.
• Apply learning from the apprenticeship programme within the workplace.

Guild Care is committed to anti-discriminatory policies and practices, and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation.

Training Outcome

Ongoing support and development.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Team working

Qualifications

• Desired - GCSE - English - C/4
• Desired - GCSE - Maths - C/4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 21 hours a week, 3 days a week either 9am-4:30pm or 9am-3:30pm with remaining hours worked elsewhere in the week.Days TBC.

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED