Learning and Development Officer, Digital Apprentice

UHCW NHS Trust; Coventry; On-site; GBP 24,000 - 30,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is recruiting a Learning and Development Officer – Digital Apprentice to shape the future of digital learning in healthcare. The role develops learning technologies, supports LMS administration and courses, and works with teams to enhance staff development.

You will drive digital learning adoption, build reporting dashboards, and help implement digital tools while gaining a Level 4 Digital Apprenticeship over ~16 months.

Qualifications

• Passion for technology and digital learning.
• Interest in solving problems and improving processes in learning.

Responsibilities

• Support administration and development of the Trust's Learning Management System.
• Provide guidance to learners and managers on digital learning pathways.
• Promote and increase use of digital learning solutions across the organisation.
• Support development of competency frameworks and digital assessment tools.
• Assist with implementation of digital products on the LMS (e.g., appraisals, 360 tools).
• Develop reporting dashboards and management information to support compliance and workforce development.
• Produce data, reports and insights for senior stakeholders.
• Support evaluation of learning programmes and identify opportunities for improvement.
• Build relationships with stakeholders across the Trust and beyond.
• Provide day-to-day support to LMS e-Developer and learners.

Skills

Digital learning

LMS administration

Stakeholder engagement

Training needs analysis

Report dashboards

Problem solving

Communication

Learning technology

Education

L4 Digital Apprenticeship

Tools

LMS (Learning Management System)

Reporting tools

Data insights

Job description

Learning and Development Officer - Digital Apprentice

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.

Shape the Future of Digital Learning in Healthcare

Are you passionate about technology, digital learning and helping people develop their skills? Do you enjoy finding innovative ways to solve problems, improve processes and support others to learn?

At UHCW, we're looking for an enthusiastic and motivated individual to join our Learning and Development team as a Learning and Development Officer – Digital Apprentice. This is an exciting opportunity to build a career in learning technology while gaining valuable experience in one of the UK's leading NHS organisations, you'll help transform the way learning is designed, delivered and accessed across the Trust whilst gaining a L4 Digital apprenticeship.

Band 4, progressing to Band 5 on successful completion of the apprenticeship. The apprenticeship is anticipated to take 16 months to complete.

Please note this vacancy is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

About the Role

As our Learning and Development Officer – Digital Apprentice, you'll become a specialist in digital learning technologies and support the ongoing development of the Trust's Learning Management System (LMS). Working closely with colleagues across Learning and Development, Professional Education and wider Trust services, you'll help create engaging digital learning experiences that support staff development and improve patient care.

Key responsibilities include:

• Supporting the administration and development of the Trust's Learning Management System.
• Providing advice and guidance to learners and managers on digital learning pathways.
• Promoting and increasing the use of digital learning solutions across the organisation.
• Supporting the development of competency frameworks and digital assessment tools.
• Assisting with the implementation of digital products, including appraisal and feedback systems.
• Developing reporting dashboards and management information to support compliance and workforce development.
• Producing data, reports and insights for senior stakeholders.
• Supporting the evaluation of learning programmes and helping identify opportunities for improvement.
• Building effective relationships with stakeholders across the Trust and beyond.
• Provide day to day support to the LMS e-Developer in dealing with enquiries, providing guidance to learners with regards to learning processes and pathways.
• Champion the ongoing increase in use of the LMS across the Trust, specifically focussing on Professional Education Teams.
• Support the LMS e-Developer in the creation of Competency Frameworks on the LMS for professional groups across the Trust.
• Support the LMS e-Developer in the implementation of digital products on the LMS, to include Appraisals, 360 feedback tools and the development and roll‑out of the LMS App.
• Lead the development of formal reporting dashboards to demonstrate compliance, supporting the reduction of waste by eliminating manual processes
• Support the implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
• Responsible for maintaining own knowledge and skills to ensure ongoing competence.
• Able to receive, understand and interpret highly complex information.
• Monitor office management systems, adhering to audit requirements where necessary, including learning and development resources and training records
• Develop and maintain effective working relationships with internal and external stakeholders, always maintaining a professional manner.
• Ensure the learning and development teams resources are maintained and purchase orders are appropriately raised as required with the approval of the budget holder.
• Provide management information as required.
• Any other dutiesrequired on behalf of Learning and Development Services

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

This advert closes on Wednesday 11 Nov 2026