Learning and Development Manager

First Group

London Borough of Hounslow

On-site

GBP 42,000 - 66,000

Full time

41 hours ago
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Benefits offered by this job

Staff Travel Pass
Cycle to work scheme
Discount platform

Job summary

First Group in London is seeking an experienced Learning and Development Manager to lead the design and delivery of learning solutions for non-driver roles and support driver training where needed. You will develop strategies, analyse training needs and partner with managers to raise capability across the business.

You will build strong relationships with leaders and union representatives, manage the LMS, and drive a culture of continuous learning through engaging programmes and practical

Qualifications

  • Proven experience in a Learning & Development role with training needs analysis and programme design.
  • Experience designing and delivering supervisory and management development programmes.
  • Strong facilitation, presentation, stakeholder management and project management skills.
  • Solid understanding of learning principles and organisational development.
  • Confident working with operational teams in technical/manufacturing environments.
  • Strong IT skills including Microsoft Office applications.

Responsibilities

  • Develop and implement learning and development strategies that support goals and capability.
  • Conduct training needs analysis and work with managers to identify development requirements.
  • Design, deliver and evaluate engaging learning solutions for supervisors and managers.
  • Coordinate a structured learning programme across the business.
  • Create and maintain training materials, resources and development tools.
  • Facilitate workshops, coaching, mentoring and on-the-job training.
  • Manage and optimise the LMS and digital learning content, records and reporting.
  • Monitor effectiveness of training interventions and drive continuous improvement.
  • Manage relationships with external training providers for quality delivery.
  • Support succession planning, talent development and career pathways.
  • Build partnerships with stakeholders to foster a culture of continuous learning.

Skills

Learning & development
Stakeholder management
Training needs analysis
Programme design
Facilitation
Microsoft Office

Education

CIPD or L&D qualification

Tools

LMS
Microsoft Office

Job description

We are looking for an experienced Learning and Development Manager to join our people team. Reporting to the Head of Learning and Development, you'll play a key role in delivering learning and development initiatives that build individual and organisational capability and support a culture of continuous learning.

As theLearning and Development Manager, your primary focus will be the development of non-driver roles, although you'll also support the Driver Training Manager to ensure new drivers gain the maximum benefit from their initial training and development.

Key Responsibilities:

  • Develop and implement learning and development strategies that support organisational goals and workforce capability
  • Conduct training needs analysis and work with managers to identify individual, team and organisational development requirements
  • Design, deliver and evaluate engaging learning solutions for supervisors, managers and technical employees
  • Coordinate and promote a structured and effective learning and development programme across the business
  • Create and maintain training materials, resources and development tools to support workplace learning
  • Facilitate a range of learning activities including workshops, coaching, mentoring and on-the-job training
  • Manage and optimise the Learning Management System and digital learning solutions ensuring learning content, records and reporting remain accurate and up to date
  • Monitor and assess the effectiveness of training interventions making recommendations for continuous improvement
  • Manage relationships with external training providers ensuring quality delivery and value for money
  • Support succession planning initiatives, talent development and career development pathways
  • Build strong partnerships with key stakeholders including managers, senior leaders and union learning representatives to drive a culture of continuous learning

What we're looking for:

We're looking for an experienced Learning and Development professional who can build strong relationships, identify development needs and deliver effective learning solutions that drive business performance.

The successful candidate will have:

  • Proven experience within a Learning & Development role including training needs analysis and programme design
  • Experience designing and delivering supervisory and management development programmes
  • Strong facilitation, presentation, stakeholder management and project management skills
  • A solid understanding of learning principles and organisational development
  • Confidence working with operational teams ideally within a technical, engineering, manufacturing or blue-collar environment
  • Strong IT skills including Microsoft Office applications

Desirable

  • CIPD or other L&Dqualifications
  • Experience developing digital or blended learning solutions
  • Experience supporting career development initiatives
  • Experience working within a unionised environment

Benefits:

  • We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
  • Staff Travel Pass
  • Nominee Pass after three months of service
  • Cycle to work scheme
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