Learning and Development Manager

Walkers; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading international law and professional services firm is seeking a Learning and Development Manager for its London office. The role focuses on delivering professional development programs and enhancing training initiatives across the firm. The ideal candidate should have a relevant Bachelor's degree and significant experience in a law or professional services environment, with expertise in instructional design and project management.

Qualifications

• Experience in professional development or training in a law firm or professional services organization.
• Knowledge of adult learning principles and instructional design.
• Ability to manage multiple projects and interact with senior stakeholders.

Responsibilities

• Engage with stakeholders to enhance training and talent development.
• Deliver and facilitate various training programs.
• Support the development and management of training materials.

Skills

Interpersonal skills

Project management

Instructional design

Communication

Team management

Education

Relevant Bachelor's degree

Tools

Learning Management Systems (LMS)

eLearning authoring tools

Adobe Creative Suite

Job description

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This opportunity is available in either our Dublin or London office.

Hybrid working applies (non-negotiable)

We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.

We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.

Summary

We are looking for a Learning and Development Manager to join our Learning and Development ("L&D") team who has experience in technology training and the ability to offer Business Partnering support to the firm. The role will be based in either Dublin or London and will have a global remit. Some travel to other Walkers offices/regions may be involved.

THE TEAM

The L&D team works in partnership with the Global Human Resources team to support the firm's Talent strategy; the L&D manager role is integral to delivering talent development initiatives, business needs and skills training. The L&D manager will be responsible for delivering key career and professional development programmes to all populations across the Walkers Group: Law Firm, Walkers Professional Services ("WPS") and Business Services.

Technology training is a key element in the suite of L&D offerings at Walkers. Using a blended learning approach the focus is on how we can assist employees work more efficiently and smarter using our internal IT tools and technologies. Working alongside IT, Knowledge Management and Transformation, the L&D Manager will support Walkers Knowledge training and change adoption for transformation projects.

Key Responsibilities

• Engage with senior stakeholders – either directly or alongside senior L&D and HR colleagues, to enhance training and talent development needs analysis, and devise solutions to meet these needs.
• In alignment with the Global L&D programmes, support the development and, where relevant, delivery of business critical skills for example (but not limited to) communication skills, people and team management, delegation and feedback, critical conversations and performance management.
• Deliver/facilitate courses and programmes using suitable approaches such as classroom-based sessions, eLearning, virtual/online training, webinars, deskside support, 1:1 training and coaching.
• Working alongside the Technology Trainers, design and develop concise, creative and effective instructional training. In partnership with IT, Compliance, KM and other Walkers subject matter experts to capture course-specific knowledge. Deliverables include course content in a variety of design and blended learning solutions (including virtual and online content), design documents, storyboards, instructor and participant materials and supporting material / media (such as job aids, simulations, games etc).
• Support the ongoing review and update of LMS course content, materials, exercises and other accompanying courseware, to ensure offerings and approaches complement the changing business.
• Maintain records of learner development and devise modes of assessment to evaluate the effectiveness of training.
• Seek out appropriate assistance from external subject-matter experts / presenters / course designers and manage those relationships for the design and delivery of training.
• Supporting discrete groups within the firm eg DEI, WoW, regarding skills training and personal / professional development.
• Contribute to the planning and monitoring of the L&D budget, and maximise cost-efficiencies with suppliers.
• Keep up-to-date on current trends, developments and best practices in the field of law and professional services development by reading professional journals, articles and books, and attending development seminars, conferences and workshops.

Key Qualifications and Skills

• A relevant Bachelor's degree or formal training qualification.
• Recent, relevant experience in the professional development or training department of a law firm or professional services organization is essential.
• Demonstrated track-record of cultivating own L&D ideas and seeing them through to completion.

Knowledge of the following is also required:

• Adult learning principles and how to apply them
• Role-based learning pathways and employee lifecycle training
• Advanced instructional design
• Behavioural learning activities, facilitation skills and training delivery methods, ideally possessing a credible coaching qualification and qualifications in psychometric tool(s).

Experience in deployment of learning via a learning management system (LMS). Demonstrate the following:

• Ability to write effective copy, instructional text, audio and video scripts.
• Strong design skills using a range of eLearning authoring tools and knowledge of eLearning content development standards (eg SCORM, HTML5).
• Experience with audio and video production, including but not limited to: Adobe creative suite, Photoshop, Articulate, InDesign, Illustrator, Premiere Pro.

Additional IT knowledge and skills including Microsoft Office programmes, with practical experience of IT business solutions such as document management, billing and client relationship management systems.

Personal Skills

• Strong organisational and project management skills are essential for this role, with the ability to manage multiple projects concurrently, working flexibly to tight deadlines, and reacting swiftly to new opportunities.
• Excellent interpersonal and teamwork skills, and the ability to build relationships with people at all levels of the business and externally. Good team player, sensitive to cultural differences, and able to work across different time-zones.
• Professionalism, client and service delivery focused, with excellent communication and presentation skills.
• Ability to inspire others at all levels to engage in L&D initiatives. Thinks ‘outside the box’ for L&D initiatives and aligns that thinking to business needs.
• Continually seeks self-improvement.

No recruitment agencies please. Only shortlisted CVs will be contacted for interview.

Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Law Practice and Legal Services

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