Learning and Development Manager

British Red Cross; City Of London; Hybrid; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Flexible working

36 days annual leave

Pension scheme up to 6%

Wellbeing support

Job summary

British Red Cross is seeking a Learning and Development Manager (Leadership and Management) to shape and deliver leadership programmes across the organisation. The role is based in London (Moorgate), with hybrid working combining home and office hours, 35 per week.

The successful candidate will consult with stakeholders to identify learning needs, design inclusive solutions and deliver engaging face-to-face and virtual sessions, influencing organisational capability and fostering a culture of

Qualifications

• Experience designing and evaluating leadership development programmes.
• Consult with stakeholders to identify learning needs and define success measures.
• Delivery of bespoke learning requests end-to-end (scoping, design, delivery, evaluation).
• Ability to facilitate inclusive learning sessions, virtually and in person.

Responsibilities

• Shape leadership and management development programmes.
• Diagnose learning needs using data sources.
• Manage end-to-end delivery of learning requests with timelines and risk management.
• Design learning solutions to build organisational capability.
• Facilitate engaging sessions for diverse audiences, including executives.
• Evaluate impact using data and feedback for continuous improvement.

Skills

Leadership development

Stakeholder management

Coaching

Data-driven analysis

Education

Professional qualifications

Tools

LMS platforms

Job description

Learning and Development Manager (Leadership and Management)

Location: London, Moorgate (Hybrid, home and office)

Salary: £37,212 to £39,496 per annum, pro rata, (plus ILW, if residing & working in London)

Hours: 35 per week, flexible

Contract: 12 months Fixed term contract (Maternity cover)

Could you will play a pivotal role in shaping and delivering impactful learning experiences across the organisation, with a focus on leadership and management development?

Could you consult with stakeholders to identify learning needs, design inclusive and accessible learning solutions, and deliver engaging face-to-face and virtual training sessions?

Could you influence and collaborate widely, contributing to the development of organisational capability and a culture of continuous learning?

What will a day in the life of a Learning and Development Manager involve?

• Shape and continuously improve leadership and management development programmes and learning, that builds leadership capability and brings the British Red Cross Leadership Framework to life.


• Take a consultative, data informed approach to accurately diagnose learning needs, using a range of data sources to identify skills gaps and define success measures in collaboration with stakeholders.


• Manage the end-to-end delivery of bespoke learning requests, from initial scoping through to design, delivery, and evaluation; ensuring that timelines are met, progress is communicated, and risks are proactively addressed.


• Design learning and development solutions that build organisational capability, support performance and meet identified business and learner needs.


• Facilitate engaging, inclusive and effective learning experiences both virtually and in person for diverse audiences, including senior leaders and executive-level stakeholders.


• Evaluate the effectiveness and engagement of learning initiatives, using data and feedback to assess impact and inform continuous improvement.

To be a successful Learning and Development Manager, what will you need?

• Strong knowledge of learning and organisational development theory and practice, gained through professional qualifications and/or significant practical experience.


• Significant experience designing, delivering and evaluating learning and development solutions, including leadership and management development programmes.


• Demonstrable expertise in leadership development, coaching, talent development and team effectiveness, including the design and facilitation of programmes for leaders at different levels of the organisation.


• Experience facilitating impactful learning interventions, workshops and development programmes for senior leaders and executive-level audiences, both virtually and in person.


• Strong project management and stakeholder management skills, with experience delivering learning initiatives within large, complex organisations.


• Excellent communication, relationship-building and influencing skills, with the ability to work collaboratively and achieve positive outcomes across diverse stakeholder groups.


• Experienced in using data and learner insight to evaluate and enhance learning solutions, identifying opportunities for refinement and innovation. (desirable)

The closing date for applications is 23.59hrs on Tuesday the 22nd of September 2026 with interviews to follow the week commencing Monday the 29th of September 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.


• Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.


• Pension Scheme: Up to 6% contributory pension.


• Recognition Platform: Managers can reward great work with retail vouchers.


• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.


• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.


• Learning & Development: A range of career and learning opportunities.


• Will Writing Service: Access to a free will writing service.


• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.


• Cycle2Work: Lease a bicycle through the scheme.

We are proud to champion inclusion as a Disability Confident employer across our UK-based roles and as a Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders