Learning & Development Manager

North West Ambulance Service Nhs Trust; Bolton; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Pension scheme

Up to 33 days Annual leave

Training and development opportunities

NHS discounts

Car Lease Scheme

Cycle to Work Scheme

NHS Mortgages

Childcare Vouchers

Job summary

North West Ambulance Service NHS Trust is seeking a Learning & Development Manager to empower its workforce through strategic learning and development initiatives. You will advise managers and staff, lead impactful training aligned with the NHS Leadership & Management Framework, and design engaging learning experiences across teams.

You will drive the culture of continuous development, support organisation-wide People strategies, and contribute to future-ready teams through monitoring,

Qualifications

• Experience delivering high-quality learning and facilitation.
• Coaching and people development experience.
• Excellent communication and influencing skills.
• Knowledge of L&OD best practices and frameworks.
• Ability to lead organisational development projects and shape teams.

Responsibilities

• Be a trusted advisor to managers and staff on learning and development.
• Lead training initiatives aligned with NHS Leadership & Management Framework.
• Deliver engaging learning experiences and team-building activities.
• Support Trust-wide through delivery of People strategies and projects.

Skills

Training delivery

Coaching

Communication

L&OD best practices

Lead projects

Education

Learning qualification

Job description

Are you passionate about people, leadership, and unlocking potential? Do you thrive in a dynamic environment where no two days are the same? Do you love to facilitate great learning experiences? We're looking for a Learning & Development Manager to help us build a brilliant, compassionate, and forward-thinking NHS workforce.

In this exciting role, you'll:

• Be a trusted advisor to managers and staff on all things learning and development.
• Lead inspiring training and development initiatives that are in line with the new NHS Leadership & Management Framework: Leadership and Management Framework
• Deliver engaging, impactful learning experiences-from engaging training delivery, to team building.
• Provide support Trust wide through the delivery of our People strategies and projects.

You'll need to bring:

• Training/ learning/ facilitation delivery skills
• Coaching experience and a passion for people development
• Outstanding communication and influencing skills
• Knowledge of L&OD best practices
• The drive to lead projects, organisational development interventions and shape future-ready teams

This is your chance to make a real impact across the organisation- empowering individuals, enhancing services and helping to shape a positive culture!

You will drive the continuous professional development of our staff through the identification and provision of learning and development opportunities. You will actively support a culture of learning and personalised, impactful development.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Our ideal candidate will hold a recognised and relevant learning qualification. You will have knowledge of current issues and future trends in learning. You will have demonstrable experience of delivering high-quality learning and facilitation with the ability and drive to develop and deliver improvement to learning and strategies that support this. You will have developed strength in supporting teams and have experience of embedding a learning culture across organisations.

This advert will close on 22 September 2026.

NWAS is committed to employing compassionate, inclusive adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our Trust values and leadership philosophy. Applicants are requested to be available on 1^st October 2026 for the selection process.

As part of the recruitment process, if you are successfully shortlisted, you will be invited to take part in an Assessment Centre. This may include completion of group activities, delivering a micro teach or similar, followed by a professional discussion.

The dates of these elements are as follows:

• Notification of final shortlisting by 28^th September 2026.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

A valid right to work and identity check Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search 'employment checks'.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

At NWAS, we are committed to creating a diverse, inclusive and anti-racist workplace where everyone feels valued and has the opportunity to thrive. Our Anti-racist Statement sets out our commitment to becoming an anti-racist organisation and ensures these principles are embedded throughout our recruitment practices.

Our workforce is currently under-represented by people from black and minority ethnic backgrounds, and we encourage applications from people of all backgrounds. By building a workforce that better reflects the diverse communities we serve, we can provide the right care, at the right time, in the right place, every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion.

• a pension scheme
• up to 33 days Annual leave (exclusive of bank holidays)
• training and development opportunities
• access to NHS discounts
• Car Lease Scheme
• Cycle to Work Scheme
• NHS Mortgages
• Childcare Vouchers