Learning and Development Coordinator

Saffron Housing Trust Limited; Norwich; Hybrid; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Flexible working options

Professional development opportunities

Supportive work environment

Job summary

A prominent housing association in Norwich is seeking a Learning and Development Coordinator to manage training logistics, support staff development, and maintain the Learning Management System. This role involves overseeing Health & Safety training and ensuring compliance. The ideal candidate will have strong administrative skills, experience in HR or learning roles, and a willingness to learn. You will work in a supportive environment that emphasizes employee empowerment and professional growth, offering a full-time position with flexible work arrangements.

Qualifications

• Proven experience in an administrative or coordination role.
• Experience in Health & Safety administration.
• Understanding of Learning & Development principles.

Responsibilities

• Coordinate the logistics of learning events.
• Oversee Health & Safety and mandatory training.
• Maintain the Learning Management System.

Skills

Strong administrative accuracy with high attention to detail

Good written and verbal communication

Excellent organisational skills

Proficient in Microsoft Office

Ability to work collaboratively within a team

Ability to generate clear reports

Education

Educated to A-Level or equivalent experience

CIPD Level 3 or willingness to work towards

Tools

Learning Management Systems

Job description

Join to apply for the Learning and Development Coordinator role at Saffron Housing Trust Limited.

Saffron Housing Trust Limited provided pay range

This range is provided by Saffron Housing Trust Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

£28,000 per annum

Proposed Interview Date: 3rd February (TBC)

We have an exciting opportunity for a Learning & Development Coordinator to support the delivery and coordination of the learning and development (L&D) activities that underpin our organisational vision, culture, and strategy by providing high-quality administrative, logistical, and reporting support to ensure colleagues have a professional, seamless learning experience.

Key Responsibilities Include:

• Coordinate the end-to-end logistics of learning events, including scheduling, booking venues, managing participant lists, and communicating event details.
• Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time.
• Maintain and update the training matrix, tracking completion, gaps, and compliance requirements.
• Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service.
• Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data are accurate.
• Assist in organising learning events, workshops, content creation and other engagement activities.

For a full list of responsibilities please see the attached Role Profile.

Our Ideal Candidate Will Have:

Educations and Qualifications:

• Educated to A-Level (or equivalent experience in a learning or administrative role) (E)
• CIPD Level 3 or equivalent experience, or the desire to work towards (D)

Experience:

• Proven experience in an administrative, coordination, or support role, ideally within Learning & Development Zimbabwe, HR or a similar people-focused function (E)
• Coordinating training bookings, calendars or events logistics (დ)
• Experience of Learning Management Systems (LMS) or Learning Platforms (D)
• Experience in Health & Safety administration or compliance monitoring (D)
• Working with external training providers (D)
• Managing purchase orders and invoices (D)

Skills, Knowledge and Abilities:

• Strong administrative accuracy with high attention to detail (E)
• Good written and verbal communication (E)
• Excellent organisational skills with the ability to prioritise workload effectively (E)
• Proficient in Microsoft Office (E)ว์
• An understanding of confidentiality, data protection and good record-keeping practice (E)
• Ability to work collaboratively within a team and build effective working relationships (E)
• Understanding of the Learning & Development cycle and how training supports organisational goals (D)
• Awareness of Health & safety compliance requirements and reporting (D)
• Ability to generate clear, concise reports and summaries of learning data (D)

Personal Attributes:

• Proactive, reliable, and solution-focused approach to work (E)
• Customer-service mindset (E)
• Flexible and adaptable, with a willingness.markup to learn and improve processes (E)
• Self-motivated and able to work independently while maintaining communication with others (E)
• Visible, credible and consistent role model for organisational values and professional codes of conduct (E)
• Highly motivated, resilient and committed to delivering for our people and tenants (E)
• Enthusiastic about people’s learning and development (E)
• Communicating with a range of stakeholders (E)
• درآمدی of L&D principles and best practice including digital learning innovation (D)

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

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We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

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We offer specialist homes for older and vulnerable adults and are committed to providing new homes to ट्वी … continue to solve the housing crisis.

At Saffron

We have a huge commitment to our employees. We want the team at पूछा to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offeringақәеи a blend of learning opportunities, including our innovative e‑learning platform where learning is self‑directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure we have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Seniority level

Associate

Employment type

Full‑time

Job function

Human Resources, Training, and Administrative

Industries

Human Resources Services, Non‑profit Organizations, and Civic and Social Organizations