Learner Support Assistant

Accesssport; Chester; On-site; GBP 26,000 - 29,000; Part time

Job summary

Access Education Group in Chester is seeking a friendly Learner Support Assistant to join our team on a part-time, 1-year contract basis. You will work closely with teaching staff to provide tailored support, helping learners understand materials and build confidence in their studies.

The role focuses on one-to-one and small group support, with a commitment to inclusive learning, reasonable adjustments for learners with additional needs, and accurate record-keeping.

Qualifications

• Experience in educational or learner support roles is highly desirable.
• Strong communication and interpersonal skills to build rapport with learners.
• Ability to create an inclusive, supportive learning environment.
• Willingness to undertake training and professional development.

Responsibilities

• Provide one-to-one and small group support to learners, aiding understanding of course materials and study skills.
• Assist in creating a positive and inclusive learning environment.
• Support learners with additional needs, implementing reasonable adjustments.
• Collaborate with teaching staff to identify learner needs and plan learning.
• Monitor learner progress and provide feedback to tutors and staff.
• Encourage positive behaviour and uphold Access Education Group’s values and policies.
• Assist with preparation and organisation of learning resources and materials.
• Maintain accurate records of learner support activities and report concerns.

Skills

Learner support

Communication

Patience

Organisation

IT skills

Training

Education background

Education

Education/Learning Support qualification

Tools

Microsoft Office

Online learning platforms

Job description

Learner Support Assistant

Location:Chester, Cheshire

Salary: £26,300.00 to £29,200.00 per annum (FTE based on 37.5 hours per week)

Type: Part-time, Contract (26.25 hours per week, 1 year term)

About Access Education Group

At Access Education Group, we are passionate about unlocking potential and supporting learners to achieve their best. Our dedicated team works collaboratively to provide an inclusive and inspiring learning environment. As a key member of our community, the Learner Support Assistant plays a vital role in ensuring every learner receives the personalised guidance and encouragement they need to thrive.

Role Overview

We are seeking a friendly and proactive Learner Support Assistant to join our team in Chester. This part-time contract role is integral to supporting learners’ educational journeys within our Access Education Group. You will work closely with teaching staff to provide tailored assistance, helping learners overcome barriers and develop confidence in their studies.

Key Responsibilities

• Provide one-to-one and small group support to learners, helping them understand course materials and develop study skills.
• Assist in creating a positive and inclusive learning environment that encourages learner engagement and independence.
• Support learners with additional needs, including those with learning difficulties or disabilities, ensuring reasonable adjustments are implemented.
• Collaborate with teaching staff to identify learner needs and contribute to personalised learning plans.
• Monitor learner progress and provide feedback to tutors and relevant staff.
• Encourage positive behaviour and promote Access Education Group’s values and policies.
• Assist with the preparation and organisation of learning resources and materials.
• Maintain accurate records of learner support activities and report any concerns promptly.

Qualifications and Skills

• Experience working in an educational or learner support role is highly desirable.
• A strong understanding of the challenges learners face and strategies to support diverse learning needs.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with learners.
• Patience, empathy, and a positive, encouraging attitude.
• Good organisational skills and the ability to manage time effectively.
• Basic IT skills, including familiarity with Microsoft Office and online learning platforms.
• Willingness to undertake relevant training and professional development.
• Qualification in Education, Learning Support, or related fields is advantageous but not essential.

Benefits

• Competitive salary within the education sector for the Cheshire area.
• Part-time hours offering a good work-life balance.
• Opportunity to make a meaningful difference in learners’ lives.
• Supportive and inclusive working environment.
• Access to ongoing training and professional development opportunities.
• Membership of pension scheme and other statutory benefits as applicable.

Equal Opportunities

Access Education Group is committed to equality and diversity and encourages applications from all suitably qualified individuals regardless of race, gender, disability, age, sexual orientation, or any other protected characteristic.