Learner Engagement Officer (Term Time) | Closing 14/10/2026

Chelmsford College; Chelmsford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Chelmsford College is seeking a Learner Engagement Officer (Term Time) to support learner wellbeing, attendance and progression. Working within the Learner Safeguarding and Wellbeing Team, you will collaborate with curriculum staff, safeguarding colleagues, families and external agencies to identify and address barriers to learning and ensure learners receive the right support at the right time.

The role requires strong communication and organisational skills, experience with young people, and a

Qualifications

• Experience of supporting young people and safeguarding awareness.
• Excellent communication and organisational skills.
• Ability to identify barriers to learning and mobilise appropriate support.
• Ability to work with external agencies, families and staff.

Responsibilities

• Support learner wellbeing, engagement, attendance and success.
• Work with curriculum staff, safeguarding colleagues, families and external agencies.
• Provide one-to-one support and early intervention as needed.
• Identify barriers to learning using attendance and wellbeing data and develop support plans.
• Coordinate support for vulnerable and care-experienced learners.
• Promote positive outcomes for students.

Skills

Support young people

Communication skills

Organisational skills

Collaboration

Job description

Vacancy | Learner Engagement Officer (Term Time)

Title Learner Engagement Officer (Term Time)

Hours 37 hours per week, 40 weeks per annum

Salary Up to £23,458.49 per annum actual (FTE £26,636 per annum)

Organisation Chelmsford College

Closing Date 14/10/2026

Description We are seeking an enthusiastic, proactive and learner-focused Learner Engagement Officer to join our Learner Safeguarding and Wellbeing Team. This rewarding role is central to supporting learner wellbeing, engagement, attendance and success. Working closely with curriculum staff, safeguarding colleagues, families and external agencies, you will help identify and address barriers to learning, ensuring learners receive the right support at the right time. As a visible and approachable presence across campus, you will build positive relationships with learners, provide one-to-one support, contribute to early intervention activity and help coordinate support for vulnerable and care-experienced learners. You will use attendance, engagement and wellbeing information to identify emerging concerns, develop support plans and promote positive outcomes for students. We are looking for someone with experience of supporting young people, excellent communication and organisational skills, and a strong understanding of the challenges learners may face, including mental health, financial hardship, safeguarding and wider barriers to participation. The ability to work collaboratively, manage competing priorities and engage confidently with students and stakeholders is essential. If you are passionate about helping learners overcome barriers, achieve their goals and thrive in education, we would love to hear from you. The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments. Starting salary will be dependent on qualifications, skills and experience. This post is subject to an enhanced DBS check. The closing date for receipt of completed applications is 14th October 2026.

Contact

Human Resource Department
Chelmsford College
Moulsham Street Campus
Chelmsford
CM2 0JQ
Tel: [phone]
Tel: [phone] (24 hour answer phone)
Fax: [phone]