Learner Engagement Officer - Grow Adult Learning & Referrals

Acorn Training LTD; Skegness; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Annual leave

Pension scheme

Training & CPD

Health benefits

Wellbeing initiatives

Diversity & inclusion pledges

Volunteer day

Employee recognition

Job summary

Acorn Training LTD seeks a Learner Engagement Officer in Skegness to champion the adult learning services and drive learner referrals and enrolments. You will develop partnerships with external stakeholders and promote available programmes to potential learners and employers.

In this role, you will manage referral information, attend events, meet targets, and collaborate with tutors and management to improve programme delivery and learner outcomes.

Responsibilities

• Develop and nurture strong and productive relationships with external stakeholders, community organisations, and networks to foster partnerships that support the growth and success of adult learning programmes.
• Identify and actively promote suitable Adult Learning programmes and SWAPs to learners and sources that refer learners.
• Conduct effective information, advice, and guidance sessions to ensure potential learners are well-informed about the range of opportunities available through our adult learning curriculum.
• Engage proactively with potential learners, employers, and community groups, providing accurate and comprehensive information regarding available adult learning programmes.
• Manage and maintain detailed learner referral information for each programme, facilitating smooth communication and information sharing with relevant tutors, the Skills Performance Manager, and relevant Heads of Curriculum.
• Respond promptly to referral inquiries, offering necessary assistance and support in alignment with the specific requirements of potential learners.
• Conduct comprehensive assessments of individual learner needs, aspirations, and challenges, delivering tailored information, advice, guidance, and support to facilitate their initial learning journey.
• Attending education and careers events, schools/academies and employability events when required and actively promoting adult learning (and other programmes) to potential learners.
• Ensure meticulous and timely completion of all recruitment, enrolment and other contract-related documentation, adhering to funding and regulatory requirements.
• Meet monthly targets for programme starts, placements, and progressions, aligning with recruitment profiles.
• Develop and implement learner engagement strategies that encourage active participation, attendance, and commitment to adult learning programmes.
• Collect feedback from learners to identify opportunities for programme enhancement and continuously improve the quality of the learning experience.
• Actively collaborate with marketing and communication teams to effectively promote adult learning programmes and engage potential learners.

Job description

Acorn Training LTD seeks a Learner Engagement Officer in Skegness to champion the adult learning services and drive learner referrals and enrolments. You will develop partnerships with external stakeholders and promote available programmes to potential learners and employers.

In this role, you will manage referral information, attend events, meet targets, and collaborate with tutors and management to improve programme delivery and learner outcomes.