Leakage Team Lead — Water Network Optimisation

South West Water; Torquay; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

23 days holiday

Pension

Life assurance

Sharesave scheme

Health & wellbeing resources

Employee discounts

Cycle to Work

Learning & development

Standby allowance

Job summary

South West Water in Torquay is seeking a Leakage Team Manager to lead a team of leakage technicians and contractors, driving leakage reduction in the distribution network while ensuring safety and regulatory compliance. You will plan and deploy detection resources, coach and develop staff, manage performance and leave processes, and work with planners to prioritise backlog and improvement opportunities.

This role requires strong leadership, stakeholder collaboration and a proactive approach to

Qualifications

• Proven experience leading operational teams.
• Ability to drive performance improvements and handle challenging conversations.
• Strong coaching and people development skills.
• Experience setting objectives, measuring performance and giving feedback.
• Excellent organisational and planning abilities.
• Strong stakeholder management and collaboration skills.
• Full UK Driving Licence.
• Willingness to participate in standby rota.

Responsibilities

• Lead a team of leakage technicians and contractors to achieve leakage reduction targets.
• Ensure health, safety and environmental standards are upheld at all times.
• Manage deployment of leakage detection resources to maximise efficiency.
• Coordinate with Leakage Process Analysts for acoustic logging and leak detection.
• Conduct competency and performance reviews for leakage technicians.
• Provide training, coaching and mentoring on site and in the office.
• Collaborate with Network Services Managers, Planners and Schedulers on priorities.
• Manage employee matters including annual leave, absence, performance and disciplinary processes.
• Identify opportunities for pressure management and network investment to improve leakage performance.
• Promote continuous improvement and investigate unaccounted-for water beyond traditional leak detection methods.
• Participate in the Operations Duty Functional Manager standby rota.

Skills

People leadership

Performance coaching

Planning & organising

Stakeholder management

UK Driving Licence

Operational standby rota experience

Job description

South West Water in Torquay is seeking a Leakage Team Manager to lead a team of leakage technicians and contractors, driving leakage reduction in the distribution network while ensuring safety and regulatory compliance. You will plan and deploy detection resources, coach and develop staff, manage performance and leave processes, and work with planners to prioritise backlog and improvement opportunities.

This role requires strong leadership, stakeholder collaboration and a proactive approach to