Lead Worker - Staying Well Team

Thames Reach Charity; London Borough of Lambeth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

29 days holiday + 8 public holidays (p

Pension contribution 6.5%

Career development opportunities

24/7 employee assistance programme

Life assurance 4x annual salary

Cycle to work loan

Job summary

Thames Reach invites applications for a Lead Worker in the Staying Well Team in Lambeth. You will work autonomously in the community with people experiencing mental health difficulties, delivering holistic care and creating SMART goals, support plans and risk assessments with service users.

You will supervise Trainees, manage competing priorities, and develop partnerships with stakeholders, underpinning Thames Reach’s mission to help homeless people gain stability and improve wellbeing.

Qualifications

• Create SMART goals and support plans for service users.
• Supervise Trainees within the team.
• Engage with stakeholders to sustain partnerships.
• Work autonomously in community settings with mental health users.

Responsibilities

• Work collaboratively with other departments to ensure high‑quality, holistic care for service users
• Create SMART goals, support plans, and risk assessments in partnership with service users
• Focus on engagement, social inclusion, autonomy, independence, and improved physical health outcomes
• Deliver a mixture of short‑and long‑term interventions based on assessed need
• Supervise the practice, learning, and development of Trainees within the team
• Support the Lead Manager with referral screening and initial client assessments.

Skills

Autonomous community work

Organised

MS Office / databases

Mentoring Trainees

Stakeholder partnerships

Mental health awareness

Tools

Microsoft Office

Databases

Job description

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No,but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Lead Worker to join the Staying Well Team.

The Lambeth Living Well Network Alliance supports people in Lambeth experiencing mental illness. Thames Reach works in partnership with South London and Maudsley NHS Foundation Trust, Lambeth NHS Clinical Commissioning Group, Lambeth Council and Certitude to deliver mental health services as part of the innovative transformation of mental health services in the borough.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

• Work collaboratively with other departments to ensure high‑quality, holistic care for service users
• Create SMART goals, support plans, and risk assessments in partnership with service users
• Focus on engagement, social inclusion, autonomy, independence, and improved physical health outcomes
• Deliver a mixture of short‑and long‑term interventions based on assessed need
• Supervise the practice, learning, and development of Trainees within the team
• Support the Lead Manager with referral screening and initial client assessments.

You will be:

• Confident working autonomously in the community with people experiencing mental health difficulties
• Organised, able to manage conflicting priorities and deadlines, including administrative tasks
• Proficient in Microsoft Office applications, including databases
• Confident in managing Trainees, offering clear guidance, constructive feedback, and opportunities for growth
• Committed to developing and sustaining effective working partnerships with a range of stakeholders
• Passionate about mental health and motivated to make a positive impact on the lives of people experiencing both short‑and long‑term homelessness.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For further information please contact,Agnes JancauskaiteLead Manager at [e-mail]

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.