Lead Warehouse Technician - Uxbridge

Encore; Uxbridge; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private Healthcare after 12 months

Employee volunteering

Enhanced family leave

Perkbox and EAP

Sick pay

Employee recognition

Referral scheme

Career path

Access to technology

Global presence

Long service programme

Job summary

Encore is seeking a Lead Warehouse Technician in Uxbridge to manage distribution and receipt of event technology equipment. The role is onsite, requiring proactive collaboration with the Senior Warehouse Technician and Supervisor to meet deadlines and maintain service levels.

The successful candidate will oversee equipment prep, stock control, and safety, with a focus on accurate order processing and effective liaison with customers and vendors. Salary up to £34,000 depending on experience.

Qualifications

• Basic math skills are required.
• Strong verbal and written communication.
• Ability to prioritise and work accurately under deadlines.
• Experience using MS Office suite.
• Ability to lead team members and collaborate with clients.
• 3+ years of warehouse experience.

Responsibilities

• Operate all warehouse duties with high accuracy and quality.
• Load and unload trailers and process receipts and orders.
• Plan workload and coordinate with technicians for maintenance and stock readiness.
• Ensure proper packaging and minimize damage to shipments.
• Maintain stock accuracy of spare parts and order from suppliers as needed.
• Ensure cleaning, testing, and upkeep of equipment before/after jobs.
• Coordinate with repair staff on scheduled maintenance and repairs.

Skills

Math skills

Verbal and written comms

Prioritisation

MS Office

Leadership

Warehouse experience

Tools

MS Office

Job description

Lead Warehouse Technician

Uxbridge, London

On-Site Role

Salary: Up to £34,000 dependant on experience

Company Benefits

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the‑art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview

Responsible for the distribution and receiving of event technology equipment. Efficiently works both independently and as part of a successful team to meet deadlines. Maintains positive relations with external or internal customers and vendors. Provides excellent warehousing services, while exceeding customer service expectations. Provide support to the Senior Warehouse Technician or Warehouse Supervisor on scheduling, employee relations and other duties as assigned.

Key Job Responsibilities

Warehouse Support

• Accomplish all warehouse duties and functions in a quality manner with 100% accuracy.
• Load and unload trucks.
• Drive Results - Process all customer receipts, customer orders, inventory stocking and cycle counts within established standards.
• Verify for quality then package customer orders for shipment in a manner to reduce damage.
• Oversee and lead all equipment preparation and maintenance in accordance with the prescribed SOPs
• Regularly check upcoming jobs in the system, and forward plan and schedule work load for preparation, maintenance and cleaning of all stock
• Maintain an accurate stock of all spare parts, including lamps, and place order from suppliers in a reasonable timeframe to cover any upcoming shortages or scheduled maintenance.
• Responsible for ensuring that the required cleaning, testing, maintaining, prepping, repairing and storing of equipment is completed prior to and after any job.
• Coordinate with the Repair Technicians on any upcoming scheduled maintenance and/or emergency time consuming repairs which must be undertaken.

Staff Development

• Manage scheduling and work with and back up Warehouse Supervisor with any management duties.
• See the Bigger Picture - Assist in training warehouse staff on all policies, standard operation procedures, and Encore service expectations.
• Value People - Serve as a mentor for new hires and as‑needed labour.
• Deliver World Class Service - Model and reinforce a positive working environment centred on Company values.
• Maintain a positive employee relations environment for all employees including employee motivation, coaching and counselling.

Facility Maintenance and Safety

• Maintain housekeeping of the warehouse facility at a superior level.
• Do the Right Thing - Ensure a safe working atmosphere and practices in warehouse.
• Uphold the highest level of safety standards, adhere to health and safety regulations and ensure that all team members and contractors abide by the same standards and regulations.
• Report all health and safety issues to the Warehouse Manager or Director and HSE Manager.

Customer Focus

• Conduct self with respect in terms of attitude with others and job function.

Job Qualifications

• Basic math skills
• Sound verbal and written communication skills
• Ability to prioritize work and work accurately under pressure of deadlines
• Experience with MS Office Suite
• Ability to lead other team members and work effectively with internal/external clients
• 3+ years of previous warehouse experience

Competencies

• Concern for Quality
• Exceeds Customer Expectations
• Communication
• Teamwork
• Integrity