Lead Waiter & Runner — Premium Stadium Service

Eastlandsvsl; Manchester; Sur place; GBP 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Complimentary meals during shifts

Company pension scheme

Flexible scheduling

Partial uniform provided

Inclusive & diverse workplace

Résumé du poste

Eastlandsvsl is seeking a Waiter & Runner (Casual) for Etihad Stadium in Manchester. You will support the hospitality area, ensuring smooth service, leading your section, and delivering a high-quality guest experience during busy events.

You’ll take ownership of your section, mentor junior staff, and work with management to uphold standards, menus, and service quality in a fast-paced environment.

Qualifications

• Experience as a waiter/server in premium or high-volume environments.
• Strong understanding of service standards and guest experience.
• Confident communicator with excellent interpersonal skills.
• Ability to lead a section and support a team during service.
• Calm and organised under pressure.

Responsabilités

• Deliver consistently high-quality guest experience across service periods.
• Take ownership of your section and ensure smooth service flow.
• Lead and coordinate servers and runners within your section.
• Act as a communication link between Front of House and Back of House.
• Support opening/closing procedures and maintain high cleanliness and presentation.

Connaissances

Waiter experience

Guest experience

Communication

Section leadership

Calm under pressure

Description du poste

Eastlandsvsl is seeking a Waiter & Runner (Casual) for Etihad Stadium in Manchester. You will support the hospitality area, ensuring smooth service, leading your section, and delivering a high-quality guest experience during busy events.

You’ll take ownership of your section, mentor junior staff, and work with management to uphold standards, menus, and service quality in a fast-paced environment.