Lead UX Designer (FTC)

Rail Safety and Standards Board Ltd; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

An innovative organization is seeking a User Experience (UX) Lead to enhance the usability of its digital products. This role involves collaborating with cross-functional teams to create engaging experiences while ensuring compliance with accessibility standards. You will lead UX activities for complex products, conduct user research, and develop prototypes that visualize user journeys. Join a forward-thinking team committed to delivering exceptional user experiences and shaping the future of digital interactions in the rail industry. Embrace this opportunity to influence design strategies and improve customer satisfaction in a dynamic environment.

Benefits

30 days annual leave

Private medical and dental cover

Season ticket loan

Cycle to work scheme

Performance related bonus

Flexible working hours

Volunteer leave

Qualifications

• Relevant qualifications in UX design or related fields.
• Extensive experience in wireframing and usability testing.
• Proficiency in design tools such as Figma.

Responsibilities

• Embed user-centred design principles within the company.
• Conduct user research and usability testing to inform design.
• Create prototypes and wireframes for user interfaces.

Skills

UX Design

Wireframing

Prototyping

Usability Testing

User Research

Data Visualization

Communication

Adaptability

Education

Human-Computer Interaction

Design

Tools

Figma

HTML

CSS

JavaScript

Sitecore

Power Platform

Dynamics

Job description

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Overview

As a User Experience (UX) Lead, you will be responsible for designing and ensuring the user experience of RSSB's digital products, making them usable and accessible for our customers. You will collaborate with cross-functional teams to create intuitive and engaging experiences.

Our digital products include industry tools for safety, health, sustainability, and efficiency on the railway, a website for sharing content with our members, and internal business systems. Emphasis is placed on data insights and engaging ways for users to interact with data.

Responsibilities

• Embed user-centred design principles within the company.
• Ensure digital solutions meet design and quality requirements and comply with accessibility standards.
• Align UX goals with business objectives, ensuring clear communication with product management, engineering, and stakeholders.
• Establish user research, usability testing, and A/B testing processes to inform and validate design decisions.
• Lead UX activities for strategic, large, or complex products.
• Conduct user experience analysis, understanding product usage context, and specifying UX, design, and accessibility goals.
• Create and iterate prototypes and wireframes to visualize user interfaces and user journeys.
• Utilise and maintain a design system to ensure consistency and efficiency in designing new user interfaces.

Essential Qualifications

• Relevant qualifications in Human-Computer Interaction, Design, or a related field.
• Extensive experience in UX design, including wireframing, prototyping, and usability testing.
• Proficiency in design tools (e.g., Figma).
• Experience designing engaging data visualizations and ways for users to engage with complex data.
• Understanding of the software development lifecycle, controls, and governance.
• Effective communication skills tailored to the audience.
• Ability to adapt and respond effectively to new opportunities, change, and uncertainty.
• Team contribution and goal-oriented work ethic.
• Responsibility and accountability in task completion, problem-solving, and opportunity identification.
• Customer service commitment and focus on customer satisfaction.
• Ability to work collaboratively within an evolving industry, gaining stakeholder confidence.
• Timely, informed decision-making considering benefits and constraints.

Desirable Skills

• Basic knowledge of HTML, CSS, and JavaScript.
• Experience designing user interfaces for Sitecore, Power Platform, and/or Dynamics.

We are committed to investing in our staff and offer formal and informal learning opportunities for development.

We value diversity and equal opportunities in employment and are committed to creating an inclusive workplace. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria to apply. Please inform us in advance if you require reasonable adjustments.

We understand the importance of work-life balance and offer flexibility in work hours and location. We also offer a competitive benefits package, including 30 days annual leave, medical and dental cover, season ticket loan, travel subsidy, cycle to work scheme, volunteer leave, performance bonus, and pension.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and IT
• Industry: Rail Transportation