Lead UX Designer

Zebra People; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a dynamic AI-powered B2B SaaS start-up, where you will play a crucial role in shaping the product's evolution from a usable to a lovable platform. As a key member of a small UK team, you will work directly with the CEO, conducting user research, developing information architecture, and creating innovative design solutions. This role requires a strong background in UX design, particularly in fast-paced environments, and offers the opportunity to make a significant impact while enjoying the benefits of equity. If you're ready to thrive in a collaborative and agile setting, this is the perfect opportunity for you.

Benefits

Equity options

Flexible working hours

Collaborative work environment

Qualifications

• 10+ years of experience in UX design, particularly in B2B SaaS.
• Strong portfolios demonstrating user-centric design processes and research.

Responsibilities

• Lead the end-to-end design process from research to high-fidelity prototypes.
• Conduct customer research to validate assumptions and inform product decisions.

Skills

Information Architecture

User Research

UX Design

Strong Communication

B2B SaaS Design

Job description

An opportunity to play a pivotal part within this company's trajectory - equity included on top of salary.

The client

Working for a fast-paced, AI-powered, B2B SaaS start-up. You’ll be part of a small UK team (with colleagues globally), reporting directly to the CEO and essentially become his right hand person.

The company is refining its go-to-market strategy and has received feedback from early users. The product (a B2B production process platform) is out there but aims to evolve from a usable product into a lovable one!

These guys are taking a Silicon Valley approach, so you’d need to be prepared to scale fast and comfortable working within a level of ambiguity.

Hybrid working – London office – hiring manager is set on someone being based in London or surrounding areas – there will be times when you might need to come in at short notice.

Sponsorship is NOT being offered.

The role

• Perform end-to-end design process from problem definition and research to high-fidelity prototypes and implementation.
• Develop comprehensive information architecture systems that organize content and functionality in intuitive, accessible ways.
• Plan and conduct customer research to uncover insights, validate assumptions, and inform product decisions.
• Drive product discovery activities to identify opportunities and explore potential solutions.
• Create innovative user flows, wireframes, and prototypes that effectively communicate design concepts.

The candidate

MUST HAVE experience includes;

• Strong Information Architecture skills (this is a proper UX job, not looking for UI or Product Design). Looking for portfolios which clearly demonstrate UX processes, user research, and a strong level of user centricity overall – no harm showing hi-fidelity work but need the rest to back it all up.

• Recent (last 3 years) start-up experience and comfortable with that fast-paced culture and occasional late finish, potentially at short notice (as is the nature of how these businesses can be).

• Recent (last 3 years) experience in B2B SaaS design i.e., working on platforms.

• Expecting someone with around 10+ years experience for this one.

• Strong communication skills are also a given.

• You need to have been in some long-term stints over the past few years – hiring manager is keen for someone with evidence of staying power to bed-in with them long term.

Please note: this has a 3-stage interview process which includes a (paid-for) task.

Sounds like a lot but all being well, you’ll have had a massive influence on the product and a chunk of change from your equity!