Lead User Researcher - Strategic UCD for Public Sector

Scrumconnect Limited; United Kingdom; A distancia; GBP 85.000 - 120.000; Jornada completa

Descripción de la vacante

Scrumconnect Consulting seeks a Lead User Researcher to set research vision, govern practice, and align activities across client teams and complex programmes. Operating at SFIA Level 6, you’ll influence strategy, policy and roadmaps while growing our UCD capability.

You will partner with senior client stakeholders and the Head of UCD to drive research governance, inclusivity and GDPR compliance across the organisation, supporting growth and consultancy impact.

Formación

• Extensive experience as Lead User Researcher in public sector or multi-team settings.
• Expertise in research governance, ethics, GDPR compliance.
• Proven ability to lead, mentor and grow UCD capability.
• Strong communication with senior stakeholders and bid teams.

Responsabilidades

• Establish research vision, ethical governance, safeguarding frameworks and data privacy protocols across multiple projects and client programmes.
• Align research plans across teams to build understanding of user needs, contexts and behaviours across the service lifecycle.
• Engage with senior stakeholders to advocate for user-centred transformation.
• Embed inclusive research standards, accessibility guidelines and considerations for assisted digital needs.
• Lead and oversee research quality, readiness for GDS Service Assessments and external standards.
• Champion modern research methodologies, including mixed-method approaches and AI-assisted tools.
• Recruit, line-manage, mentor and coach Senior and Mid-Level Researchers within Scrumconnect’s UCD practice.
• Support account growth, lead the UCD element of bid responses and position Scrumconnect as a premier UCD partner.
• Proven track record establishing research strategies across large-scale public sector programmes or multi-team transformations.
• Deep expertise in governance, consent frameworks, safeguarding and GDPR compliance.

Conocimientos

Research governance

Stakeholder engagement

Research leadership

Mixed methods

Qualitative methods

Quantitative analytics

Data privacy

GDPR compliance

Mentoring researchers

Business development

Herramientas

AI-assisted research tools

Descripción del empleo

Scrumconnect Consulting seeks a Lead User Researcher to set research vision, govern practice, and align activities across client teams and complex programmes. Operating at SFIA Level 6, you’ll influence strategy, policy and roadmaps while growing our UCD capability.

You will partner with senior client stakeholders and the Head of UCD to drive research governance, inclusivity and GDPR compliance across the organisation, supporting growth and consultancy impact.