Lead User Researcher - AI-Enhanced & Inclusive Design

Capgemini; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible benefits

Training and development opportunities

Peer recognition portal

Job summary

A leading technology consulting firm in Greater London is looking for a User Researcher to lead research initiatives. You will collaborate with various stakeholders to conduct high-impact research that shapes user-centric services. The ideal candidate has experience in user research, particularly with GDS standards, and strong communication skills. This role emphasizes integrating AI in research while maintaining an ethics-driven focus, providing a great opportunity for growth in a supportive environment.

Qualifications

• Experience with Government Digital Service (GDS) service standards.
• Hands-on experience leading user research with qualitative and quantitative methods.
• Experience across multiple phases of a product lifecycle.
• Strong storytelling, communication, and stakeholder management skills.
• Experience in multi-disciplinary agile teams.

Responsibilities

• Lead research using appropriate methodologies to capture user insights.
• Work with clients and stakeholders to conduct impactful research.
• Contribute to creating user-centric solutions.
• Plan and execute qualitative studies and integrate quantitative methods.
• Communicate findings to aid in evidence-based design decisions.

Job description

A leading technology consulting firm in Greater London is looking for a User Researcher to lead research initiatives. You will collaborate with various stakeholders to conduct high-impact research that shapes user-centric services. The ideal candidate has experience in user research, particularly with GDS standards, and strong communication skills. This role emphasizes integrating AI in research while maintaining an ethics-driven focus, providing a great opportunity for growth in a supportive environment.