Senior User Researcher: AI-Driven Public Service UX

Talent; United Kingdom; Sur place; GBP 50 000 - 70 000; Temps partiel

Résumé du poste

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strategies. Candidates should have experience in creating user journey maps and possess expert communication skills. Previous work with Government Digital Service (GDS) standards will be essential. The position is contract-based in Greater London, UK.

Qualifications

• Proven experience in creating 'As-Is' and 'To-Be' journey maps based on user research.
• Experience in integrating AI into user experiences.
• Strong communication skills with stakeholders.

Responsabilités

• Translate user research into actionable insights.
• Identify opportunities to enhance user experience with AI.
• Document business requirements to optimize data collection.

Connaissances

User research

AI integration

Stakeholder communication

Business requirements documentation

Description du poste

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strategies. Candidates should have experience in creating user journey maps and possess expert communication skills. Previous work with Government Digital Service (GDS) standards will be essential. The position is contract-based in Greater London, UK.