Lead Technician - Industrial Refrigeration

TN United Kingdom; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled IREF Lead Technician to join their team in Glasgow. This role involves leading the diagnosis and repair of complex refrigeration systems, ensuring customer satisfaction through proactive communication and technical expertise. The company offers a competitive salary, comprehensive benefits, and opportunities for career development. Join a culture that values work-life balance and continuous learning, while being part of a team dedicated to safety and excellence in service delivery.

Benefits

Competitive salary

25 days paid holidays

Comprehensive benefits package

Training opportunities

Company vehicle

Employee assistance program

Employee discounts

Career development programs

Qualifications

• Experience with HFC, Ammonia & CO2 systems.
• Complex product knowledge within Industrial Refrigeration.

Responsibilities

• Lead diagnosis and repairs of system malfunctions.
• Maintain positive customer relationships and provide feedback.

Skills

HVAC

Refrigeration

Ammonia certification

Customer relationship management

Technical coaching

Education

Relevant qualifications in specific trade (BAS/BNS)

Driving License

Tools

Service vehicle

Mobile phone

Tablet

Job description

Social network you want to login/join with:

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Client:

Johnson Controls

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b32a4c43386e

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries.
Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.

What we offer

• Competitive salary, and overtime paid at premium pay rates.
• Stand by allowance, call outs, travel paid on top of basic salary.
• Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
• 25 days paid holidays plus Bank Holidays
• Holiday Purchase Scheme
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
• Training opportunities with outstanding resources available.
• Career development through various career ladders programs.
• Dedication to safety through our Zero Harm policy.
• Access to business resource groups.

What you will do

We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice / training in system operations as required.

Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status / work completed.
You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors.
The role is based in Scotland, predominantly within Glasgow region.

What we look for

• Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration)
• Complex product knowledge and advanced system knowledge within Industrial Refrigeration
• Ammonia certification is essential
• Driving License
• Experience in working with HFC, Ammonia & Co2 systems
• Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden
• Experience with DX, pumped, flooded, multistage systems

If you are successful, we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, company van, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.