Lead Technical Training & eLearning Programs

Bsh Home Appliances Ltd; Milton Keynes; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Salary & Bonus

Life Assurance

Enhanced Holiday Entitlement

Pension Scheme

EV salary sacrifice

Employee discount

Training & development

Job summary

BSH Home Appliances Group in Milton Keynes is seeking a dedicated Learning & Development professional to lead technical training programs for service technicians and to manage the lifecycle of digital training content.

You will plan resources, schedule shifts, monitor holidays, and analyze training data to drive strategic learning directions while staying current with technology-enabled learning developments.

Qualifications

• Proven capability as an excellent people manager with outstanding time management, planning, and resource-scheduling skills.
• Proficiency in training authoring tools, screen capture software, and video editing suites.
• Extensive knowledge of and hands-on experience working with Learning Management Systems (LMS), SharePoint, and content management platforms.
• Experience working alongside traditional classroom trainers to align digital materials with classical learning methods.
• A creative, self-motivated thinker who continuously generates ideas and has a strong attention to detail.

Responsibilities

• Spearhead technical training programs to upskill service technicians in advanced home appliance diagnostics and repair
• Managing the entire life cycle of digital content and designing interactive courses (both online and practical).
• Planning personnel resources, managing schedules/shifts, and monitoring holidays and absences to ensure adequate coverage.
• Analyzing eLearning data to drive clear business training directions and producing key learning intelligence reports.
• Keeping up-to-date with the latest technology-based learning developments.

Skills

People management

Time management

Planning

Resource scheduling

Attention to detail

Tools

LMS

SharePoint

Content management systems

Screen capture software

Video editing suites

Training authoring tools

Job description

BSH Home Appliances Group in Milton Keynes is seeking a dedicated Learning & Development professional to lead technical training programs for service technicians and to manage the lifecycle of digital training content.

You will plan resources, schedule shifts, monitor holidays, and analyze training data to drive strategic learning directions while staying current with technology-enabled learning developments.