Lead Support Worker

Home Group; Swindon; On-site; GBP 26,000; Part time

Job summary

Join a forward-thinking organization as a Lead Support Worker, where you'll empower customers with complex needs to achieve independent living. This part-time role offers a chance to make a significant impact in the lives of others while working within a supportive team. You'll create personalized support plans, coordinate efforts with other Support Workers, and provide essential mental health support. With great benefits, including a health cash plan and generous leave, this position is perfect for those passionate about making a difference in their community. Embrace the opportunity to grow within a recognized top UK employer for wellbeing.

Benefits

34 days leave (including bank holidays)

Health cash plan

Over 800 discounts on shopping

Opportunities for career growth

Recognition for wellbeing

Qualifications

• Experience in creating and implementing support plans.
• Ability to work independently and collaboratively.

Responsibilities

• Creating support plans and coordinating a team of Support Workers.
• Providing mental health support and assisting with daily activities.

Skills

Person-centred support planning

Mental health support

Coordinating customer referrals

Resilience under pressure

Tools

Technology for support plans

Job description

Job Description

Lead Support Worker - (25721)

Description

Lead Support Worker

Swindon, Wiltshire

Permanent, part time (22.5 hpw), working Monday to Friday between 9am and 5pm, pattern to be discussed

Pay £13.21 per hour (£25,838 per annum) [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting customers with complex needs to develop their skills for independent living. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing, we know!

Typical day as a Lead Support Worker (known as Coordinator)

1. Creating support plans with customers and coordinating a small team of Support Workers to implement these plans.
2. Providing mental health support.
3. Helping customers with daily activities such as making meals, shopping, budgeting, maintaining tenancy, and moving to independent accommodation if able.
4. Carrying out risk assessments, support planning, goal setting, and reviews.
5. Building rapport through chats, catch-ups, and collaborative teamwork.

Feel good knowing you’ve helped improve our customers' lives each day, working for one of the UK's top ten Great Places to Work!

You bring

• Passion to support customers to live their best lives, working collaboratively with attention to detail.
• Experience in creating person-centred support plans and supporting colleagues to implement them.
• Experience in coordinating and assessing customer referrals.
• The ability to work independently, remain calm under pressure, and be resilient.

Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Our team

You’ll join Debbie, Senior Client Service Manager, Becki, Client Service Manager, and our passionate team dedicated to supporting mental health customers. We’re proud of our support and positive outcomes for customers and foster a supportive environment for colleagues.

Job details

• Working 22.5 hpw between 9am and 5pm, Monday to Friday. Pattern to be discussed.
• Flexibility required to meet customer needs, including occasional adjustments to start or finish times.
• Proficiency in using technology for support plans, online learning, and collaboration.
• An Enhanced DBS check is required, which we will pay for.

A place where you belong

We celebrate diversity and encourage authenticity. Our internal networks and support systems promote inclusivity, making Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, with options to buy more and time off for volunteering.
• Health cash plan saving you up to £1140 annually on health expenses.
• Over 800 discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Recognition as a top UK employer for wellbeing.

Click APPLY NOW to see the full Support Coordinator Job Description, learn about us, and apply. Sometimes roles close early, so don’t delay. For adjustments during the recruitment process, contact us at [e-mail].