Lead Support Worker

Single Homeless Project; London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading charity in London is seeking a compassionate and experienced Lead Support Worker to provide essential support for individuals facing homelessness. This full-time, permanent position offers the chance to work innovatively within a dedicated team, aiming to facilitate lasting change in clients' lives through tailored support. Competitive salary starts at £28,953.79, with clear progression opportunities and a strong commitment to staff development.

Benefits

Salary increase after six-month probation

25 days annual leave, increasing to 30 days

Contributory pension scheme

Staff Health Cash Plan and discounts scheme

Comprehensive training programme

Qualifications

• Experience in supporting clients with budgeting and housing options.
• Ability to devise and deliver action plans for clients with significant needs.
• Strong understanding of working with varied disadvantages, including mental health and substance misuse.

Responsibilities

• Provide empowering, person-centred support to clients.
• Deliver psychologically informed support to ensure client engagement.
• Collaborate to achieve holistic outcomes for individuals in crisis.

Skills

Client-centred support

Risk management

Budgeting assistance

Engagement and motivation

Job description

Single Homeless Project hasan opportunity for a Lead Support Worker to join our experienced and committed teams based in Camden. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

About the Lead Support Worker role:

We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

About you:

• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing date: Sunday 13th July at midnight

Interview date: Wednesday 23rd and Thursday 24th July Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Lead Support Worker-we'd like to hear from you!

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.