Specialist Support Worker

Bucks Skills Hub; High Wycombe; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading housing association seeks a Specialist Support Worker to provide high-quality support to vulnerable customers. This full-time role emphasizes teamwork and customer engagement, requiring experience in support work and risk management. Candidates with diverse backgrounds are encouraged to apply, enhancing community services and improving lives.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options

Investment in learning and development

A wide range of benefits

Qualifications

• Recent experience in support work with vulnerable groups.
• Experience in challenging environments.
• Ability to manage caseloads and plan tasks effectively.

Responsibilities

• Deliver outstanding service and practical support as part of a team.
• Link customers with external services tailored to their needs.
• Manage a small caseload of complex customers ensuring high-quality support.

Skills

Support work

Risk management

Task prioritization

Job description

This job opportunity has been provided by Reed.co.uk

Specialist Support Worker

Job Title: Specialist Support Worker
Contract Type: Permanent
Salary:£30,302.64 (£31,238.97 per annum is achieved after 18 months successful performance in the role)
WorkingHours: Full time 37.5 hours per week
WorkingPattern:shifts, every other weekend working
Location: Wycombe / Buckinghamshire

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description.

The difference you will make as a Specialist Support Worker
You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support.
About you
We are looking for someone with:

• Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups
• Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered