Lead SRE: Build Reliable, Scalable Systems

FactSet Research Systems Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

FactSet is seeking a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of our systems in a hybrid UK environment. You will partner with development and operations teams to automate workflows, improve observability, and drive reliability initiatives across production services.

The role involves defining SLOs/SLIs, handling on-call rotations, and contributing to capacity planning while advocating for a blameless culture and continuous improvement.

Qualifications

• Bachelor's degree in CS or related field.
• Strong experience with Kubernetes and cloud-native tooling.
• Proactive, analytical trouble-shooter with incident handling skills.

Responsibilities

• Monitor, manage, and improve reliability and uptime of production systems.
• Respond to incidents and conduct post-mortems to prevent recurrence.
• Define and track SLOs/SLIs and improve capacity planning.
• Collaborate with development teams to embed reliability in services.

Skills

Kubernetes

SRE principles

Incident response

Education

Bachelor's degree in Computer Science

Tools

Helm

Prometheus

Grafana

Terraform

OpenTelemetry

GitHub Actions

Job description

FactSet is seeking a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of our systems in a hybrid UK environment. You will partner with development and operations teams to automate workflows, improve observability, and drive reliability initiatives across production services.

The role involves defining SLOs/SLIs, handling on-call rotations, and contributing to capacity planning while advocating for a blameless culture and continuous improvement.