Lead Software Engineer (ServiceNow)

Government Recruitment Service; Greater London; On-site; GBP 75,000 - 93,000; Full time

Job summary

Government Recruitment Service in London seeks a Lead Software Engineer (ServiceNow) to lead and mentor engineering teams while shaping and delivering government-scale ServiceNow services.

You will ensure development meets standards across ServiceNow modules, acting as the technical lead within the Corporate Centre Services Federated Team, supporting around 120,000 colleagues and tackling diverse challenges. ServiceNow Certified System Administrator is mandatory at interview.

Qualifications

• Must have ServiceNow Certified System Administrator (mandatory).
• Experience leading engineering teams and delivering government-scale services.
• Ability to define and promote engineering standards across multiple teams.

Responsibilities

• Define standards for the Engineering community and lead adoption across teams.
• Enable multiple teams, drive consistency, pace and quality, resolve blockers, promote reuse.

Skills

Leadership

Mentoring

ServiceNow expertise

Team coordination

Architectural standards

Tools

ServiceNow

Job description

Lead Software Engineer (ServiceNow)

Company: Government Recruitment Service

Salary: £75,026 to £92,522 a year

Hours: Full-time

Location: M2 3LR

Job type: Permanent

Posting date: 23 Oct 2026

Closing date: 8 Nov 2026

Are you capable of leading & mentoring engineering teams while helping to shape and deliver services?Are you an experienced ServiceNow Software Engineer looking to take the next step in your career?

You will lead a team within Department for Work and pensions (DWP) working on one of the largest government installations of ServiceNow within Europe.

You will be responsible for ensuring that application development meets standards and requirements within ServiceNow across multiple modules, acting as an initial point of contact for technical guidance within the Corporate Centre Services Federated Team. The platform currently supports circa 120,000 colleagues across the multiple ServiceNow modules and applications, exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere.

The successful candidate will join DWP Digital and be an integral part in directing and determining how we build the technology solutions of the future that will enable us to realise our key mission and passion.

What really excites the successful candidate is problem-solving and the opportunity to deliver innovative technology that carries real value for users.

Please note: Holding a ServiceNow Certified System Administrator qualification is a mandatory requirement for this role. Evidence of the qualification will be required at interview stage.

Our Lead Software Engineers are experts in their field, role models in software craftsmanship and have proven experience in the design, development and support of software products.

You will:

• Define standards for the Engineering community and lead their adoption across teams to deliver quality software products.
• Be an enabler for multiple teams, driving consistency, standards, pace and quality, resolving technical blockers and promoting re-use and collaboration through the wider community.
• Influence our future vision for delivery as part of the Leadership Team and then take ownership for bringing the engineering community on that journey.
• Have an excellent ability to self-organise and define priorities.
• Be capable of diving in where necessary, but the focus of this role will be to lead and set direction for multiple engineering teams effectively and successfully.

Proud member of the Disability Confident employer scheme

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.