Lead Site Reliability Engineer – Observability & Resilience

J.P. MORGAN; Scotland; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

J.P. Morgan is seeking a Software Engineer in the Commercial & Investment Bank to lead reliability initiatives and mentor engineers.

You will define and drive resiliency design reviews, break down complex problems, and act as a technical lead for mid-to-large products, guiding teams through critical incidents. You will design and maintain operational reliability for large-scale OpenTelemetry pipelines on hybrid environments, support telemetry ingestion and back-end export, and reduce technical

Qualifications

• Formal training or certification on software engineering concepts and advanced applied experience.
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices.
• Fluency in at least one programming language such as Java, Python, Go.
• Proficiency in observability and telemetry collection.

Responsibilities

• Champions site reliability culture and practices across the team.

Skills

Programming languages

Observability

CI/CD

Containers

OpenTelemetry

Stakeholder collaboration

Problem solving

Tools

Grafana

Prometheus

Datadog

Dynatrace

Splunk

Elasticsearch

OpenTelemetry Collector

Jenkins

GitLab

Terraform

Job description

J.P. Morgan is seeking a Software Engineer in the Commercial & Investment Bank to lead reliability initiatives and mentor engineers.

You will define and drive resiliency design reviews, break down complex problems, and act as a technical lead for mid-to-large products, guiding teams through critical incidents. You will design and maintain operational reliability for large-scale OpenTelemetry pipelines on hybrid environments, support telemetry ingestion and back-end export, and reduce technical