Lead Server and Cloud Infrastructure Engineer

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

34 days holiday + bank holidays

Employer pension contributions

Flexible working options

BCS membership

Car leasing / Cycle to Work

Job summary

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Lead Server and Cloud Infrastructure Engineer to join the Server and Cloud Infrastructure Team. You will lead engineers, develop and support critical infrastructure services, ensuring availability, security and cost‑effective solutions across data centre technologies and monitoring.

The role requires strong leadership, excellent communication and the ability to drive infrastructure projects, migrations and major incidents, while

Qualifications

• Degree in IT, Computer Science, Engineering or related discipline is essential.
• Desirable: Microsoft/VMware/Cisco certifications, ITIL/PRINCE2/Agile.
• ISO 27001/ISMS knowledge and Infrastructure as Code tools (PowerShell, Ansible, Terraform).
• Experience delivering infrastructure projects, migrations and major incident support.

Responsibilities

• Lead a team of engineers and develop, manage and support critical infrastructure services.
• Provide technical leadership across server, storage, virtualization, backup, data centre technologies and monitoring.
• Ensure availability, performance, security and resilience of essential clinical and corporate systems.
• Lead infrastructure changes, support service transitions and act as senior escalation point for major incidents.
• Promote best practice in incident, problem, change and capacity management with compliance to security and governance.

Skills

Infra leadership

Incident management

Security governance

Team mentorship

Education

Bachelor's degree in IT/CS/Engineering

Tools

PowerShell

Ansible

Terraform

VMware

Microsoft certs

Job description

Our Vision

Our vision within ICT is to transform patient care, safety and outcomes through digital technology and innovation. We are building a customer-focused service that uses technology to deliver value, improve efficiency and support continuous improvement across the Health Board.

Job Overview

Our Vision

Our vision within ICT is to transform patient care, safety and outcomes through digital technology and innovation. We are building a customer-focused service that uses technology to deliver value, improve efficiency and support continuous improvement across the Health Board.

We are seeking a Lead Server and Cloud Infrastructure Engineer to join our Server and Cloud Infrastructure Team, reporting to the Server and Cloud Infrastructure Architect.

You will lead a team of engineers and be responsible for developing, managing and supporting critical infrastructure services. This includes providing technical leadership across server, storage, virtualisation, backup and recovery, data centre technologies and infrastructure monitoring.

You will ensure the availability, performance, security and resilience of systems supporting essential clinical and corporate services. Working within agreed standards and architectures, you will lead infrastructure changes, support service transitions and act as a senior escalation point for major incidents.

You will promote best practice in incident, problem, change and capacity management while ensuring compliance with security, governance and regulatory requirements.

The successful candidate will combine strong technical expertise with excellent leadership and communication skills, supporting staff development and delivering secure, reliable and cost-effective solutions that support the organisation's digital transformation.

Main duties of the job

What We Are Looking For

We are seeking an experienced infrastructure professional with expertise in enterprise ICT environments, including server and virtualisation technologies, storage, infrastructure monitoring and backup and recovery solutions. A degree in IT, Computer Science, Engineering or a related discipline is essential.

You will have experience delivering infrastructure projects and migrations, managing major incidents, supporting cyber resilience and disaster recovery, and making sound decisions under pressure. You will be able to evaluate and recommend technical solutions that support organisational objectives and future service needs.

The successful candidate will have experience leading technical teams, including staff management, development and workforce planning. Excellent communication skills are essential, with the ability to explain complex technical issues to clinical, technical and corporate stakeholders.

You will understand security, risk management, data protection, governance, documentation and configuration management. Knowledge of NHS ICT standards, security policies and risk frameworks is required.

Desirable qualifications include Microsoft, VMware or Cisco certifications, ITIL, PRINCE2 or Agile methodologies, ISO 27001, ISMS, infrastructure automation and Infrastructure as Code tools such as PowerShell, Ansible or Terraform.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

Welsh language skills (spoken and written) are desirable and will be considered in line with organisational policy.

Values and behaviours –

Customer focused, collaborative, organised and calm under pressure - with a drive to simplify, automate and continually improve.

What We Can Offer You In Return…

In addition to the competitive salary, you'll also receive:

• Up to 34 days holiday entitlement plus bank holidays
• Generous employer pension contributions
• Agile and flexible working options
• Membership of the British Computer Society
• Car leasing options / Cycle 2 Work scheme

Person specification

Qualifications

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Meets all desirable criteria as per attached job description/person specification

Experience

Skills

Essential Criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Meets all desirable criteria as per attached job description/person specification

Knowledge

Other

Essential criteria

• Enthusiastic, committed, proactive and innovative. Politically astute and high level of intuition. Appetite for hard work and challenges. Show resilience, stamina and reliability under sustained pressure, never losing sight of objectives. High level of personal integrity. Flexible in approach to try new procedures and practices.