Lead Retail Sales Advisor — Paint & Decor

Brewers Decorator Centre; Sheet; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

33 days holiday

Free life assurance

Pension plan 5%

Brewers employee discounts

Virtual GP service

Medicash

Cycle to Work

Staff uniform

Induction programme

Job summary

Brewers Decorator Centre in Petersfield is seeking a Senior Retail Sales Advisor. This role involves leading a team, delivering excellent customer service, and supporting the Branch Manager to run the store smoothly. You will provide product recommendations, handle keyholder duties, and help drive sales.

The position is 40 hours per week, Monday to Friday with Saturdays on a rota, located at Chapel Street, Petersfield. Salary is £29,500 per year plus pension and company benefits.

Qualifications

• Experience in a retail environment, ideally in a team leader or supervisory role.
• Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations.
• Highly motivated with the drive to succeed and do a great job.
• Keen to learn, develop skills, and progress within the industry.

Responsibilities

• Assist the Branch Manager with developing the branch and the team, deputising in their absence.
• Provide exceptional service to customers in branch to uphold Brewers service reputation.
• Have keyholder responsibilities, cashing up and associated supervisory tasks.
• Allocate work to the team, keeping them motivated and driven.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Plan and agree sales forecasts with the Branch Manager in line with company targets.
• Ensure orders and enquiries are dealt with and followed up promptly.
• Mix paint for customers, process specialist orders, and request stock within the Branch network.
• Build relationships with customers to identify needs and provide a comprehensive service.
• Promote seasonal and special items, merchandising goods in-store to increase visibility and sales.
• Assist with stock maintenance in the branch.

Skills

Retail leadership

Customer service

Sales experience

Team motivation

Job description

Brewers Decorator Centre in Petersfield is seeking a Senior Retail Sales Advisor. This role involves leading a team, delivering excellent customer service, and supporting the Branch Manager to run the store smoothly. You will provide product recommendations, handle keyholder duties, and help drive sales.

The position is 40 hours per week, Monday to Friday with Saturdays on a rota, located at Chapel Street, Petersfield. Salary is £29,500 per year plus pension and company benefits.