Lead Reception & Front-Office Admin

City Rooms; Greater London; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Discounts in shops/restaurants

Wellness access

Eye tests

Birthday day off

Christmas closure

Office parties

Job summary

City Rooms in Stepney Green, London is hiring for a permanent, office-based Reception/Administration role. You will meet visitors, manage the log, answer calls, assist tenants with queries, handle documents, payments and end-of-tenancy tasks.

Excellent written and spoken English and reliable customer service are essential. You should have at least 2 years in reception or administration, strong IT skills (Word, Excel, Teams) and the ability to multitask in a fast-paced environment.

Qualifications

• Reception or administration experience, or both
• Reliable with good written and verbal customer service skills
• Excellent telephone manner and communication skills
• Strong IT skills including Word, Excel and Teams
• 2 years established experience in reception and administration duties

Responsibilities

• Meet and greet visitors and manage the visitor log
• Answer and direct calls and assist tenants with queries
• Explain lettings processes and collect required documentation
• Handle payments, document distribution and end of tenancy tasks
• Maintain office H&S duties and stock, update systems and reports

Skills

Reception experience

Administration experience

Customer service

Microsoft Office

Tools

Microsoft Word

Excel

Teams

Job description

City Rooms in Stepney Green, London is hiring for a permanent, office-based Reception/Administration role. You will meet visitors, manage the log, answer calls, assist tenants with queries, handle documents, payments and end-of-tenancy tasks.

Excellent written and spoken English and reliable customer service are essential. You should have at least 2 years in reception or administration, strong IT skills (Word, Excel, Teams) and the ability to multitask in a fast-paced environment.