Lead Programme Specialist - 12 Month Secondment

Talentify; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Recruitment Programme Specialist to oversee off-site operations. This role involves managing the contingent worker lifecycle, ensuring compliance with hiring protocols, and driving service improvement projects. The ideal candidate will possess extensive experience in contingent recruitment, particularly within a blue-collar context, and demonstrate strong leadership and project management skills. Join a dynamic team focused on innovation and excellence in talent acquisition, where your contributions will significantly impact organizational success and client satisfaction.

Qualifications

• Essential contingent recruitment experience, preferably with a blue-collar background.
• Leadership experience, including coaching, mentoring, and goal-setting.

Responsibilities

• Supervise the Operations team, ensuring performance aligns with objectives and SLAs.
• Manage relationships with client stakeholders and ensure compliance with hiring protocols.
• Identify opportunities for process improvement and lead projects for timely completion.

Skills

Workforce Management

Contingent Recruitment

Leadership

Project Management

Customer Relationship Management

Data Management

Tools

Office Technology

Google Suites

Job description

Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Description

The Lead Recruitment Programme Specialist will be responsible for the overall leadership and daily management of the off-site operations team, covering the full contingent worker life cycle as well as service improvement projects. The role includes providing leadership and direction to ensure that the team is performing to meet or exceed the service level agreements (SLAs) established with the client. The role will also include requisition management of roles within the UK.

Key Responsibilities:

1. Supervise the Operations team, ensuring performance and achievement of objectives, meeting or exceeding SLAs, and providing coaching where necessary.
2. Manage relationships with client stakeholders (Site managers, procurement, HR, Talent Acquisition).
3. Ensure adherence to account processes and procedures, and full adoption of AGS Way best practices.
4. Identify opportunities for process improvement and collaborate with the Programme Executive to implement changes.
5. Lead projects assigned by the Programme Executive, ensuring timely completion and effective outcomes.
6. Monitor results and collaborate with the Business Analytics team to produce reports on a weekly, monthly, quarterly, and annual basis.
7. Maintain data and information in compliance with all regulations.
8. Ensure compliance with hiring protocols and local employment laws, including data integrity in the client’s systems.
9. Resolve issues promptly and effectively.
10. Act as an escalation point for daily issues, driving prompt resolutions.
11. Manage relationships with suppliers.

Qualifications:

• Thorough understanding of Workforce Management processes, financial implications, and benefits.
• Previous contingent recruitment experience, preferably with a blue-collar background.
• Experience managing high-level customer, VMS, and vendor relationships.
• Proven leadership experience, including coaching, mentoring, and goal setting.
• Experience working on global programmes across multiple countries.
• Strong knowledge of Office technology (Windows and Google Suites beneficial).
• Experience managing complex client relationships across multiple regions.
• Project management skills and experience delivering projects.
• Experience leading change initiatives.
• Ability to present information effectively to all management levels.

Additional Information

At Allegis Global Solutions, we value relationships—with colleagues, clients, and candidates. We promote open communication and value diversity, believing that diverse perspectives foster innovation and success. We support a workplace culture rooted in core values of service, diversity, and open communication. Join us and discover what it’s like to work at AGS by searching #LifeAtAGS on social media.