Lead Product Manager

3Search; London; Hybrid; GBP 100,000 - 120,000; Full time

Job summary

A leading sustainable retailer in London seeks a Lead Product Manager to optimize customer experience across various platforms. This hybrid role requires strategic oversight, stakeholder engagement, and experience with D2C product journeys. Successful candidates will join a mission-driven team, offering a generous salary package and benefits.

Benefits

25 days holiday

Private healthcare

Enhanced pension (8% employer)

Occasional travel to Hungary/US

Qualifications

• Proven experience owning a high-volume D2C or eCommerce product journey.
• Strong A/B testing and data insights credentials.
• Experience managing cross-functional squads.

Responsibilities

• Lead the customer experience across discovery, purchase, and loyalty.
• Prioritize features through data analysis and testing.
• Collaborate to execute rapid iterations.

Skills

Experimentation

Data insights

Stakeholder management

Tools

Shopify

Job description

This range is provided by 3Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from 3Search

Building and scaling high-performing Product teams across the UK and Europe Full Stack - PM - CPO

Lead Product Manager

• London (Kings Cross) | Hybrid, 2–3 days a week
• B Corp Sustainable retail

About the Company

We’re working with a mission-driven retailer on a bold journey to become the largest store in the world for their sector. With over £200 million in revenue, 250 + employees, and a newly scaled D2C platform, their next big leap is the US, an 8x growth opportunity.

They’re taking a beloved British brand and turning it into the go-to destination for sustainable buying globally. Every product sold is one kept from landfill, and as a certified B Corp, they’ve baked purpose into every product decision.

About the role

The Lead Product Manager will shape the customer experience across discovery, purchase, and loyalty. Reporting to the Director of Product, you’ll lead two cross-functional squads and own web, app, and loyalty roadmap decisions—all within a high-transaction, fast-moving eCommerce setup.

The Lead Product Manager will:

• Define and strategy across discovery, search, and loyalty in a high-scale D2C setting
• Prioritise features based on data, customer insight, and experimentation outcomes
• Collaborate with engineering, design, and marketing to execute and iterate at speed
• Lead A/B testing and data-informed product decisions from ideation to roll-out
• Engage stakeholders across tech, ops, and commercial to drive unified progress
• Own the Mobile, Web and Loyalty/Membership

You Will Need

• Proven experience owning a high-volume D2C or eCommerce product journey
• Strong experimentation credentials—A/B testing, data insights, and outcome tracking
• Familiarity with customer lifecycle products (e.g., loyalty schemes, mobile apps)
• Confidence in managing cross-functional squads and stakeholder networks
• Shopify experience (desirable) or other major commerce platforms

Why You’ll Love It:

• £100,000 base + up to 20% bonus based on impact
• 25 days holiday + private healthcare + enhanced pension (8% employer)
• B Corp-certified, sustainability-first business model
• London coworking (Kings Cross) + occasional travel to Hungary/US
• Be part of a mission to scale the biggest second-hand store globally
• Apply now to take your career to the next level with a pioneering company.

Apply now to take your career to the next level with a pioneering company.

We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Retail and Education

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