Lead Product Designer

Futureheads Recruitment | B Corp™; Greater London; Hybrid; GBP 108,000 - 132,000; Full time

Benefits offered by this job

Equity

Pension contributions

Development support

Wellbeing benefits

Job summary

Futureheads Recruitment | B Corp™ is seeking a Lead Product Designer for its Growth team in a hybrid London role. You will lead hands-on design across the funnel, drive acquisition and retention, and manage a small design team to deliver high-quality experiences across web and app.

The role blends craft with experimentation and business impact. You’ll shape customer journeys, run experiments, and collaborate with product, engineering and growth to prioritise opportunities and move fast.

Qualifications

• Strong B2C product design experience with portfolio demonstrating craft.
• Experience improving acquisition and retention journeys with measurable metrics.
• Comfort designing experiments, interpreting results and deciding what to test next.
• Previous line management or mentoring experience is preferred.

Responsibilities

• Own design across the customer funnel from acquisition to checkout and retention.
• Identify opportunities, frame hypotheses and run A/B tests.
• Connect design decisions to measurable outcomes: conversion, retention and revenue.
• Maintain polished visual and interaction design across mobile web and app.
• Develop reusable patterns and systems to help the team move quickly.
• Coach and manage designers, provide feedback and support their development.
• Work with product, engineering and growth to prioritise and deliver at pace.

Skills

Product design

Acquisition

Retention

Experimentation

Mentoring

Collaboration

Job description

Salary: Up to £120,000 base, depending on experience, plus equity

Location: London, hybrid, three office days per week, including Friday

Futureheads is partnering with a growing consumer health technology business to hire a Lead Product Designer for its Growth team.

This is a hands‑on leadership role spanning acquisition and retention. You’ll help shape how customers discover the service, convert and keep coming back, combining excellent design craft with experimentation and commercial judgement.

Alongside your own design work, you’ll manage around 3 designers, helping them develop and deliver their best work.

What you’ll do

• Own design across the customer funnel, from acquisition and landing pages through checkout and retention.
• Identify opportunities, frame hypotheses and use A/B testing to improve the experience.
• Connect design decisions to measurable outcomes, including conversion, retention and revenue.
• Stay close to the craft, creating polished visual and interaction design across mobile web and app experiences.
• Develop reusable patterns and systems that help the team move quickly.
• Coach and manage designers, provide clear feedback and support their development.
• Work closely with product, engineering and growth colleagues to prioritise opportunities and deliver at pace.

What we’re looking for

• Strong B2C product design experience, with a portfolio showing excellent visual and interaction craft.
• Evidence of improving acquisition and retention journeys, with clear examples of the metrics you influenced.
• Confidence designing experiments, interpreting results and deciding what to test next.
• Previous line management experience is preferred. Strong mentoring experience will also be considered if you have a genuine desire to manage.
• Comfortable defining problems, working through ambiguity and making pragmatic decisions.
• Clear communication, openness to feedback and a collaborative approach.

Experience in a startup or scale‑up would be valuable. You should also be comfortable conducting usability testing, writing UX copy and using AI tools to support your work, or keen to develop those skills.

What’s on offer

A salary of up to £120,000, equity, pension contributions, development support and wellbeing benefits. The team works three days a week from its London office, including Fridays, with flexibility around working hours.