Lead Pharmacy Technician - Dispensary

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a Pharmacy Dispensary Senior Technician to lead the day-to-day operations of the dispensary across Bedford and Luton sites. You will oversee staff, maintain CD management, and drive service improvements.

Registration with the GPhC and ACT status are essential, with a focus on delivering high-quality pharmacy services and effective teamwork within a large NHS Trust.

Qualifications

• Registered with the General Pharmaceutical Council (GPhC).
• Accredited Checking Technician (ACT) status required.
• Experience leading a pharmacy dispensary team is desirable.

Responsibilities

• Lead and coordinate the day-to-day work of the Pharmacy Dispensary Team.
• Prioritise workload and allocate staff across dispensary areas.
• Promote a positive team approach and support high-quality pharmacy services.
• Maintain accountability for the quality of your own and staff work.
• Support service developments and improvements.
• Provide line management and day-to-day support to Dispensary Team members.
• Oversee electronic Controlled Drug management system as system manager.
• Collaborate with IT/Automation lead to support the Prescription Tracking System.
• Contribute to investigation of dispensing errors and near-misses.
• Develop, review, and maintain dispensary procedures.

Skills

Leadership

Team management

Organisational skills

Communication

Prioritisation

Education

GPhC registration

Accredited Checking Technician (ACT) status

Tools

Electronic CD management system

Prescription Tracking System (PTS)

Job description

Previous applicants do not need to reapply

This is a challenging and rewarding role requiring strong leadership, organisational, and communication skills, together with the ability to work independently, prioritise effectively, and manage a varied workload.

The post holder will have line management responsibility for a number of staff within the Pharmacy department, providing leadership, support, and guidance to the team.

This is an exciting time to join the department as we continue to develop and expand our Senior Dispensary Team. The successful candidate will have the opportunity to contribute to the ongoing development of the service and support the delivery of high-quality pharmacy services.

Applicants must be registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician and hold Accredited Checking Technician (ACT) status.

• Lead and coordinate the day-to-day work of the Pharmacy Dispensary Team, as directed by the Principal Pharmacy Technician – Dispensary, ensuring an effective and efficient service.
• Prioritise workload and allocate staff appropriately across dispensary areas, maintaining flexibility to meet operational and service demands.
• Work collaboratively with the Principal Pharmacy Technician – Dispensary to promote a positive team approach and support the delivery of high-quality pharmacy services.
• Maintain accountability for the quality of your own work and the performance of staff within your area of responsibility.
• Support the planning, implementation, and evaluation of service developments and improvements.
• Provide line management and day-to-day support to designated members of the Dispensary Team.
• Oversee the day-to-day operation of the electronic Controlled Drug management system, acting as the system manager.
• Work closely with the Lead Pharmacy Technician for IT and Automation to support the Prescription Tracking System (PTS), resolving issues and ensuring effective use to maintain workflow.
• Support the investigation of dispensing errors and near-misses, identifying trends and contributing to improvements in practice.
• Develop, review, and maintain dispensary procedures, ensuring they remain accurate, current, and aligned with relevant policies and standards.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.

All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

For further details / informal visits contact: Name: Lianne Watson Job title: Principal Pharmacy Technician - Dispensary Email address: [e-mail] Telephone number: 01234 355122