Lead Performance Analyst

hays-gcj-v4-pd-online; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading university is seeking a Lead Performance Analyst to shape the future of digital analytics within Student Experience. This role involves ensuring data accuracy, leading a small team, and collaborating with stakeholders to develop strategic insights that enhance user experiences. Candidates should possess substantial experience in digital analytics, familiarity with analytics platforms, and excellent communication skills.

Benefits

34 days of annual leave plus public holidays

Generous pension scheme

Family-friendly policies including paid leave

Qualifications

• Substantial experience in digital analytics.
• Experience developing data strategies and data structures.
• Experience with analytics platforms and large datasets.

Responsibilities

• Ensure the accuracy and quality of data and analysis.
• Lead the development of digital analytics strategy.
• Manage a small team of performance analysts.

Skills

Digital analytics

Data visualization

SQL

Communication

Teamwork

Tools

Google Analytics

Power BI

Tableau

Job description

Social network you want to login/join with:

Lead Performance Analyst

As a Lead Performance Analyst, you will be responsible for ensuring the accuracy and quality of data and analysis on our digital products, and for how digital analytics are used to understand and demonstrate impact on our users for UAL.

This role will lead the development, implementation, and maintenance of digital analytics within Student Experience and collaborate with UAL teams to develop data and analytics strategies for UAL. You will analyze and interpret data from multiple sources across the university to provide valuable insights. For example, measuring and understanding behavioral data to drive improvements across our products and services, and to inform decisions about scaling or sunseting products, or joining up customer journeys across services. You will manage a small team of performance analysts to ensure timely delivery of insights.

At an exciting time for UAL’s digital transformation, this role will be integral to building a data-informed way of working and developing a performance analytics strategy that will inform operational and strategic decisions related to our digital products. The Lead Performance Analyst will need to cultivate positive relationships with key stakeholders to understand their needs and priorities.

In this recruitment round, we are seeking a Lead Performance Analyst to work across our Student Experience service teams, focusing on creating and enhancing a seamless and reliable digital experience.

Experience

• Substantial experience in digital analytics with a track record of delivering projects that add value to the business.
• Experience developing data strategies and setting up data structures.
• Experience working with analytics platforms such as Google Analytics to deliver value from data.
• Understanding of data visualization tools (Power BI / Tableau).
• Experience working with large datasets and databases, interrogating underlying data sources, and advising on data quality issues.
• Excellent communication skills and the ability to work independently and as part of a team.
• Experience of SQL would be beneficial.

UAL is a world-class university shaping the creative industries worldwide. Staff have access to a range of benefits, training, and personal development opportunities, including:

• 34 days of annual leave plus public holidays.
• Generous, defined benefit pension scheme.
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave.

HAYS Technology has been retained by University of the Arts London to manage the search and recruitment for this role. For inquiries, please contact Breanna Mahan at Hays Technology.

#LI-DNI
#4699650 - Breanna Mahan