Lead Onsite Catering & Hospitality Manager - Multi-Site

Wiltshire Farm Foods; Trowbridge; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Living Wage Employer

25 days annual leave plus bank holiday

Bonus scheme

Pension scheme with employer up to 4%

Life assurance

Job summary

Wiltshire Farm Foods is seeking an experienced Hospitality and Catering Manager to lead on-site catering across Kitchen East and Kitchen West. You will oversee day-to-day operations, menu development and service quality, ensuring food safety and cost controls while supporting a multi-shift workforce.

The role requires hands-on leadership, staff development, budgeting, stock control and liaising with facilities to maintain equipment and standards.

Qualifications

• Level 2 NVQ in Professional Cookery or equivalent.
• Food Safety Level 2 or 3, or willing to achieve within six months.
• Previous catering management or supervisory experience.
• Strong leadership with cost control and stock management.
• Commitment to high-quality food and customer service.

Responsibilities

• Lead catering operations across Kitchen East and West, coordinating staffing, prep and service.
• Prepare for the opening of Kitchen West and establish operations across both sites.
• Develop menus and the overall food offer with high standards of quality and value.
• Maintain excellent customer experience and identify service improvements.
• Plan and deliver catering for seasonal, charitable and special events.
• Lead, motivate and develop the catering team; recruit and induct staff.
• Manage budgets, costs, income targets and stock; ensure financial controls.
• Maintain food safety, hygiene and health and safety compliance.
• Collaborate with Facilities Manager to maintain equipment and facilities.
• Plan rotas, timesheets and operational records; support continuous improvement.

Skills

Leadership

Catering operations

Budget management

Staff development

Food safety

Stock control

Customer service

Planning and organising

Education

Level 2 NVQ in Professional Cookery

Food Safety Level 2 or 3

Job description

Wiltshire Farm Foods is seeking an experienced Hospitality and Catering Manager to lead on-site catering across Kitchen East and Kitchen West. You will oversee day-to-day operations, menu development and service quality, ensuring food safety and cost controls while supporting a multi-shift workforce.

The role requires hands-on leadership, staff development, budgeting, stock control and liaising with facilities to maintain equipment and standards.