Lead Marketing Compliance Manager

ENGINEERINGUK; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Lead Marketing Compliance Manager to join their dynamic team. This role involves safeguarding marketing communications through expert regulatory advice and ensuring compliance with financial promotions. You will lead a team dedicated to maintaining high standards of marketing risk management while fostering an inclusive culture. With a focus on delivering exceptional customer outcomes, you will engage with various stakeholders, driving solutions and enhancing compliance frameworks. This is an exciting opportunity to make a significant impact in a forward-thinking organization that values diversity and excellence.

Qualifications

• Expert knowledge in financial services regulatory frameworks and risk management.
• Significant experience in managing teams and stakeholder relationships.

Responsibilities

• Provide expert regulatory advice and approvals for marketing communications.
• Ensure compliance with financial promotions and internal review processes.
• Lead the Marketing Compliance team to enhance controls and deliver results.

Skills

Financial Services Regulatory Knowledge

Operational Marketing Risk Management

Stakeholder Management

Leadership Skills

Strategic Thinking

Problem Solving

Communication Skills

Education

Degree in Finance or Related Field

Job description

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Sector: Banking and Financial Services
Role: Manager
Contract Type: Permanent
Hours: Full Time

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Lead Marketing Compliance Manager (12 month FTC)

The Marketing Compliance team will safeguard and deliver financial promotions regulatory approvals for our marketing communications activity. They will approve communications and provide regulatory advice for projects. This includes marketing promotional communications and campaign activity across all channels to multiple audiences. The primary objective of the team is to approve compliant marketing communications that fulfil good customer outcomes.

With an in-depth knowledge of marketing regulatory compliance and controls in a digital world, the Lead Marketing Compliance Manager will ensure marketing material is compliant and delivers for customers, providing expert technical and tactical input to stakeholders across the business, building trust, driving solutions and directing resource appropriately. The role is responsible for supporting the Head of Marketing Compliance to implement the marketing compliance control framework within the first line of defence.

You will instill regulatory confidence and capability in others, contributing to a strong customer and risk culture.

Location: UK. The role reports to the Lead Marketing Compliance Manager.

Key Responsibilities:

• Provide expert regulatory advice and approvals of marketing and promotional communications, ensuring compliance with applicable policy, legislation, regulation and risk appetite. Evaluate and feed back to colleagues on financial promotions quality, using data and insights.
• Develop standards and guidance for marketing colleagues to aid the creation of materials that are in line with UK regulation and follow internal review and approval processes. Take personal accountability to maintain and enhance the controls you are responsible for.
• Engage with Investment Office and Investment Marketing teams to ensure the accurate interpretation of investment objectives and policies in marketing communications, developing and implementing guidelines at a product level where required.
• Ensure appropriate training and competency arrangements are in place for the teams producing marketing communications. Provide guidance to the business, working with the 2nd Line Compliance teams on the implementation of legal and regulatory change in relation to marketing communications.
• Evaluate and monitor collective performance to ensure the team is delivering in support of the strategic priorities of the business - drive efficiency improvements.
• Make 'balanced' risk-based decisions putting customers first while adhering to M&G plc's risk framework.
• Ensure actions, decisions and processes take account of risk appetite limits and the potential impact on the risk profile of the area, escalating any uncertainties to Senior Management / Risk Function.
• Ensure the team is continuously updating their knowledge of financial promotions requirements, capabilities and skills to achieve 'best-in-class' status and maintain compliance with policies and regulatory requirements.
• Take an active lead in helping each person in the team perform to their best and to understand how their work contributes to the achievement of business success.

Essential:

• Expert knowledge of financial services regulatory frameworks and business risk management & control frameworks.
• Expert level knowledge of operational marketing risk management in financial services.
• Detailed knowledge of M&G's products, systems and distribution models.
• Detailed knowledge of the investment, life and pensions sector with expertise in developing marketing risk & compliance frameworks to support growth including acquisitions.
• Detailed knowledge of digital and financial promotions/marketing communications compliance regulatory requirements across a range of products and distribution channels.
• Substantial experience of managing a team and overseeing activities with quality targets and deadlines.
• Significant experience of influencing, and effectively managing complex stakeholder relationships across multiple 'three lines of defence' business teams.
• Expert level knowledge of industry practice, good network/links with external bodies and individuals in the same field.

Personal attributes/skills:

• Visible and approachable leader who is an agent for change and acts as a role model to others.
• Drive and purpose to deliver business results at pace and to high quality.
• Expert communication skills to influence and persuade senior and executive management on the best course of risk management action.
• Ability to understand detail, think strategically and direct resources to priority work items.
• Ability to challenge and think strategically.
• Deep routed confidence based on solid experience with the ability to challenge without being adversarial.
• Acumen and the ability to problem solve quickly - collaborating with others.
• Ability to multi-task, excellent personal organisation and time management.
• Excellent leadership, management and motivational skills.
• A strong team player.

Work Level: Manager Expert

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [e-mail]