Lead Luxury Retail Assistant Manager

Fraser Hart; Colchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

Fraser Hart Colchester is seeking an Assistant Manager to lead our store to success, delivering a luxurious jewellery shopping experience and building a high-performing team. You will inspire colleagues, drive sales targets, coach staff, and maintain visual standards to uphold Fraser Hart's premium brand.

The role demands a proactive leader with excellent communication, a passion for watches and diamonds, and a commitment to mentoring staff in a fast-paced retail environment.

Qualifications

• Proven leadership and people management experience.
• Strong customer service background with premium brand exposure.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire the store team to deliver outstanding customer experiences.
• Share passion for Fraser Hart products with customers and drive engagement.
• Consistently achieve personal and team sales targets and KPIs.
• Live by Fraser Hart values: passion, teamwork, respect, trust, positivity, continuous learning.
• Maintain luxury retail standards with high visual merchandising and replenishment.
• Provide coaching to improve team performance and store operations.

Skills

Leadership

Customer service

Communication

Team player

Job description

Fraser Hart Colchester is seeking an Assistant Manager to lead our store to success, delivering a luxurious jewellery shopping experience and building a high-performing team. You will inspire colleagues, drive sales targets, coach staff, and maintain visual standards to uphold Fraser Hart's premium brand.

The role demands a proactive leader with excellent communication, a passion for watches and diamonds, and a commitment to mentoring staff in a fast-paced retail environment.