Lead Housekeeping Supervisor — Guest Room Excellence

LGH Hotels Management Ltd; Cambridge; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Employee discounts on bedroom rates

IHG room benefit programme

Shopping discounts

Eye care

Counseling sessions

Free meals on duty

Free parking

Résumé du poste

Holiday Inn Cambridge, operated by LGH Hotels Management Ltd, is seeking a Housekeeping Supervisor to lead the day-to-day housekeeping team and uphold exceptional cleanliness across guest rooms and public areas.

You will guide staff, schedule tasks, monitor standards, and coordinate with Front Office and Maintenance to ensure smooth operations and guest satisfaction at a busy Cambridge hotel.

Qualifications

• Has experience in housekeeping and is ready to take on a supervisory or leadership role.
• Takes pride in high standards of cleanliness and presentation.
• Enjoys supporting and guiding others in a practical, hands‑on environment.
• Communicates clearly, calmly and respectfully with colleagues across departments.
• Is well organised and confident managing priorities in a busy setting.
• Pays close attention to detail and understands how routine and consistency support quality.
• Values teamwork and contributes to a positive, respectful workplace culture.

Responsabilités

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met
• Train and guide team members, helping them feel confident, capable and clear in their responsibilities
• Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time
• Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required
• Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction
• Report any maintenance, health or safety concerns promptly and accurately
• Ensure all housekeeping activities comply with health and safety standards and procedures

Description du poste

Holiday Inn Cambridge, operated by LGH Hotels Management Ltd, is seeking a Housekeeping Supervisor to lead the day-to-day housekeeping team and uphold exceptional cleanliness across guest rooms and public areas.

You will guide staff, schedule tasks, monitor standards, and coordinate with Front Office and Maintenance to ensure smooth operations and guest satisfaction at a busy Cambridge hotel.