Lead Generator Technical Support Engineer

Generator Power; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Generator Power is seeking a Technical Support Engineer to support product engineering, quality and service delivery across depot locations. You will work closely with OEMs to address issues, drive improvements, and ensure equipment readiness for customer sites.

The role requires strong leadership, excellent communication, and the ability to manage multiple projects, including complex site installations and reliability campaigns. Training will be provided where appropriate.

Qualifications

• Experience with generators, plant equipment, heavy engineering or similar industry.
• No specific training requirements; product/manufacturer training provided where appropriate.
• Strong leadership and organisational abilities, with excellent communication and interpersonal skills.

Responsibilities

• Support product engineering across depot locations and collaborate with OEM suppliers to capture issues and drive improvements.
• Provide technical support to Sales and Operations on complex hire projects and optimise asset utilisation at customer sites.
• Develop fault-finding procedures and guidance to improve first-time fix rates.
• Lead site installations, reliability campaigns, and continuous improvement programs.

Skills

Leadership

Communication

Time management

Education

GCSEs or equivalent

Mechanical/Plant/Engineering qualification

Job description

Generator Power is seeking a Technical Support Engineer to support product engineering, quality and service delivery across depot locations. You will work closely with OEMs to address issues, drive improvements, and ensure equipment readiness for customer sites.

The role requires strong leadership, excellent communication, and the ability to manage multiple projects, including complex site installations and reliability campaigns. Training will be provided where appropriate.