Lead Food Manager – Retail Operations Leader

Sainsbury’s; Staines-upon-Thames; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food & drinks

Generous holiday entitlement

Pension

Share scheme

Wellbeing support

Cycle to Work

Job summary

Sainsbury's Store in Staines is seeking a Lead Food Manager to head the grocery floor, supervising a team of food managers and driving store performance. Experience in managing managers and a passion for service are essential, as you mentor teams, monitor KPIs like sales and stock availability, and foster a culture of ownership.

You will run trading events with the store leadership team, ensure compliance and safety, and deliver outstanding customer experiences while coaching colleagues.

Qualifications

• Experience of leading managers in a fast-paced, customer-facing environment.
• Proven ability to deliver high performance with a focus on KPIs (sales, stock, customer satisfaction).
• Comfortable managing alone in the absence of senior leadership.
• Strong people-management and conflict-resolution skills.

Responsibilities

• Lead a team of food managers to run the grocery shop floor.
• Coordinate trading events with store leadership to win holidays & promotions.
• Take accountability for the store in the absence of the store manager.
• Ensure compliance to processes and safety; drive great shop standards.
• Oversee a large team and address people matters with fairness and clarity.

Skills

Leadership

People management

Data analysis / KPI interpretation

Change management

Coaching

Customer focus

Job description

Sainsbury's Store in Staines is seeking a Lead Food Manager to head the grocery floor, supervising a team of food managers and driving store performance. Experience in managing managers and a passion for service are essential, as you mentor teams, monitor KPIs like sales and stock availability, and foster a culture of ownership.

You will run trading events with the store leadership team, ensure compliance and safety, and deliver outstanding customer experiences while coaching colleagues.