Lead Fish & Chip Shop: Guest Experience & Team Growth

Haven-ea93f1d2; Prestonpans; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

50% dining discount

20% Haven Holidays discount

Free facility access

Job summary

Haven is seeking a Cooks Manager to lead a fast-paced fish & chips team, ensuring high standards of service and guest satisfaction. You will manage scheduling, budgets, and resources while coaching staff and maintaining safety compliance.

The role is hands-on with strong focus on performance and development, offering opportunities for growth within the Haven team and benefits as part of the Bourne Leisure group.

Qualifications

• Proven experience in Fish & Chip Shop Manager, Takeaway Manager, or similar food-service management Roles.
• Strong leadership and communication skills.
• Ability to lead in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Lead and motivate the team to deliver excellent service and meet targets.
• Manage guest experience and resolve concerns to maintain a welcoming atmosphere.
• Monitor performance, provide coaching, and conduct reviews.

Skills

Leadership

Team management

Budgeting

Health and safety

Staff scheduling

Training and development

Customer service

Job description

Haven is seeking a Cooks Manager to lead a fast-paced fish & chips team, ensuring high standards of service and guest satisfaction. You will manage scheduling, budgets, and resources while coaching staff and maintaining safety compliance.

The role is hands-on with strong focus on performance and development, offering opportunities for growth within the Haven team and benefits as part of the Bourne Leisure group.