Lead Fire and Security Engineer

Ser-; Guildford; On-site; GBP 39,000 - 42,000; Full time

Benefits offered by this job

Company van

Overtime pay

Bonus

Pension

Life assurance

Share Incentive Plan

Vehicle and equipment provided

Job summary

SER-IN is recruiting a Lead Fire & Security Engineer for Guildford and surrounding areas with occasional travel toward Southampton. The role combines hands-on engineering with leadership and mentoring responsibilities, overseeing complex faults and guiding other engineers.

You will be the technical go-to expert, ensuring high-quality service, strong customer relationships, and seamless operational support for a growing NSI Gold Approved fire & security specialist.

Qualifications

• Experience in Fire & Security industry is essential.
• Proven experience with Fire Alarms, CCTV, Access Control and Intruder systems.
• Holds a full UK Driving Licence.

Responsibilities

• Serve as regional Lead Engineer for Guildford and surrounding areas; cover occasional travel toward Southampton.
• Repair, service, fault-find on Fire & Security systems including alarms, CCTV, and access control.
• Act as technical lead, mentor engineers, and manage technical escalations.
• Support the Service Manager with technical advice and operational tasks.
• Deliver excellent customer service while maintaining high engineering standards.

Skills

Leadership

Fault finding

Mentoring

Customer relationships

Driving Licence

Job description

Lead Fire & Security Engineer

Guildford & Surrounding Areas | Occasional Travel to Southampton
£39,000 – £42,000 Basic + Overtime + Bonus + Company Van

Ready to Step Up and Lead?

Are you an experienced Fire & Security Engineer looking for more than just another engineering role?

We're recruiting on behalf of a highly respected NSI Gold Approved Fire & Security specialist that continues to grow through reputation, quality and investment in its people. This is your opportunity to become the Lead Engineer for the Guildford region—someone the team relies on for technical expertise, support and leadership.

You'll still be hands‑on with the latest fire and security systems, but you'll also be the engineer others turn to when they need help solving complex faults. If you enjoy mentoring colleagues, taking ownership and being recognised as the technical expert, this could be the perfect next step.

What You'll Be Doing

As the regional Lead Engineer, you'll cover Guildford and the surrounding areas, with occasional travel towards Southampton when required.

Your role will include:

• Servicing, maintaining and fault‑finding on Fire Alarms, Intruder Alarms, CCTV and Access Control systems.
• Acting as the go‑to technical expert for engineers working in the field.
• Managing technical escalations and helping resolve complex issues.
• Supporting the Service Manager with technical advice and operational support.
• Delivering first‑class customer service while maintaining high engineering standards.
• Completing all electronic job reports accurately.
• Taking part in a paid on‑call rota.

What's In It For You?

Salary & Earnings

• £39,000 – £42,000 basic salary (depending on experience)
• Overtime paid after 40 hours:
• 1.5x Monday to Saturday
• 2x Sundays & Bank Holidays
• Paid travel time (excluding the first and last 30 minutes each day)
• £180 standby payment for each on‑call week
• Door‑to‑door overtime paid for call‑outs
• Rest time following overnight call‑outs
• Up to £2,000 annual bonus, paid quarterly based on KPI performance

Company Vehicle & Equipment

• Electric company van with personal use
• Fuel card provided
• Specialist equipment supplied
• All operational costs covered

Benefits

• 33 days holiday including Bank Holidays
• Holiday purchase scheme
• Workplace pension
• Life assurance
• Share Incentive Plan
• Childcare vouchers
• 24/7 Virtual GP
• Employee Assistance Programme

Training & Progression

We genuinely invest in our engineers.

You’ll benefit from:

• Manufacturer training
• Tavcom courses
• Internal Learning Hub
• Annual development reviews
• Clear opportunities to progress within a growing business

What We're Looking For

We're looking for someone who:

• Has strong experience within the Fire & Security industry.
• Is confident working on Fire Alarms, CCTV, Access Control and Intruder systems.
• Enjoys supporting and mentoring other engineers.
• Has excellent fault‑finding and diagnostic skills.
• Can build strong relationships with customers and colleagues.
• Holds a full UK Driving Licence.

Leadership experience is beneficial, but if you’re already the engineer everyone calls when they’re stuck, we’d love to hear from you.

Why Join?

This isn’t just another engineering position.

It’s an opportunity to become the recognised technical lead for your area, working for an established NSI Gold Approved company that values quality, supports career progression and rewards hard work.

If you’re looking for a role where your experience is respected, your opinion matters and your career can continue to grow, apply today.

Salary:

£39,000–£42,000 per year + Overtime + Bonus

Location:

Guildford (covering surrounding areas with occasional travel towards Southampton)

Job Type:

Full‑time, Permanent

SER-IN